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Information Commissioner's Office

Water Recycling Operations Support Manager – Days

Information Commissioner's Office

Operations Support Manager leading logistics operations and teams with a strong safety focus. Overseeing regional service provision across various locations in the UK with compliance accountability.

Posted 7/11/2026full-timeWellingborough • 🇬🇧 United KingdomMid-LevelSenior💰 £50,000 per yearWebsite

About the role

Key responsibilities & impact
  • Lead, coach and support a team of drivers and operational employees.
  • Drive a strong health, safety and compliance culture.
  • Support scheduling and resource planning to maximise fleet utilisation.
  • Monitor performance, identify improvements and drive operational efficiency.
  • Conduct audits, investigations and compliance checks.
  • Work closely with internal teams and contractors to deliver excellent customer service
  • Ensure all drivers are fully trained in the operation of plant and equipment necessary to complete their daily duties and are fully briefed regarding all relevant safety and legal aspects of their role
  • Working with the Operations Manager help support the management of compliance with the Operator’s License with respect to the training, development & understanding of the operational team (including drivers/operators), and subsequent performance management to ensure compliance &/or other tasks undertaken by the operational team, as outlined on the Operator’s License
  • Working collaboratively both across the business unit and wider organisation to help the business achieve its goals and priorities
  • Collaborate, sharing knowledge, always exploring to look for new ways of working, highlighting and owning process improvements through a continuous improvement mindset

Requirements

What you’ll need
  • Experience managing operational or safety‑critical teams, ideally within logistics , transport or operational environments.
  • TRANSPORT MANAGERS CPC – UK Road Haulage Operations (National) ( obtained or working towards )
  • Health & safety leadership credentials (IOSH / NEBOSH desirable)
  • Strong knowledge of transport compliance and fleet operations
  • Experience of vehicle‑based operations or plant‑led services
  • A proven ability to coach, motivate and develop people
  • Confidence making sound decisions in time‑pressured or uncertain situations
  • Clear communication skills and the ability to engage, motivate and hold teams to account
  • Excellent stakeholder management, confident to operate at all levels of internal, partner and contractor organisations
  • Full Uk Driving Licence (Manual)

Benefits

Comp & perks
  • Private health care
  • Virtual GP service for you and your household.
  • Generous pension scheme – we double-match your contributions, up to 7% giving you 21% combined contribution

ATS Keywords

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Hard Skills & Tools
Operational ManagementSafety CompliancePerformance MonitoringResource PlanningAuditingInvestigationsProcess ImprovementTraining and DevelopmentDecision MakingStakeholder Management
Soft Skills
Clear CommunicationTeam MotivationEngagementAccountability
Certifications
Transport Managers CPCIOSHNEBOSH