Creator Retention, Relationship Manager

Infomediji

Manage relationships with VR content creators for DeoVR, a leading immersive streaming technology. Focus on onboarding, retention, and creator engagement across markets.

Posted 6/1/2026contractRemote • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Guide creators from onboarding to first upload, first payout, and full activation on the platform
Build and optimize onboarding flows, educational materials, FAQs, and live support touchpoints
Own creator retention metrics (D30 / D90 / D180) and proactively manage lifecycle health
Identify at-risk or inactive creators and run structured reactivation and win-back campaigns
Act as the primary contact for creators, especially premium and high-potential partners
Run regular 1:1s, check-ins, and structured growth reviews with creators
Design and execute co-marketing campaigns with creators across US and EU markets
Build and scale a Creator Ambassador Program and support creator-led growth initiatives
Develop and maintain an active creator community space to drive engagement and advocacy
Collect and synthesize creator feedback and bring insights to Product, Content, and Leadership teams
Collaborate cross-functionally with Acquisition, Product, Marketing, Finance, and Content Review teams to improve end-to-end creator experience

Requirements

What you’ll need

Relevant experience in creator economy, content platforms, social media, or digital media ecosystems
Experience in creator partnerships, community management, customer success, or lifecycle and retention-focused roles
Strong analytical mindset with ability to work with retention, engagement, and growth metrics
Ability to structure processes and operate effectively in fast-moving, high-ambiguity environments
Strong communication skills with the ability to build trust and long-term relationships with creators globally
Fluency in English (B2 and above)

Benefits

Comp & perks

Direct impact on the future of immersive media
Flexible working hours and remote-first culture
A team that values initiative, clarity, and collaboration
Unlimited DeoVR Premium
A work environment where ideas matter and people are treated with respect

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

analytical mindsetcommunication skillsrelationship buildingcommunity managementcustomer successprocess structuringengagement metricsgrowth metricstrust buildingcollaboration