Working Student – Part-time Weekend Support, Healthcare & Operations

Infinos GmbH

Support for participants in a telemedicine weight loss program through WhatsApp and email. Ideal role for students, focusing on participation during weekends.

Posted 8/2/2026part-timeRemote • 🇩🇪 GermanyEntry Level💰 €20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills in German, with a structured approach to documenting and prioritizing tasks. Capable of providing support in health-related topics, particularly regarding GLP-1 agonists and telemedicine.

Highest-signal resume keywords

Very Good Written And Spoken GermanExperience In Support/Customer ContactExperience With GLP-1 AgonistsFamiliarity With CRM/Ticket ToolsStructured Working Style

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

DocumentationTask PrioritizationHealth-Related SupportTelemedicine ExperienceBehavioral Tips Categorization

Soft Skills

Clear CommunicationResponsibility

Tools & Technologies

SuperchatIntercom

Certifications & Qualifications

Medical Assistant (MFA)Pharmacy Technician (PTA/PKA)Healthcare Administration

Industry Keywords

GLP-1 AgonistsDigital Patient CarePublic HealthNutrition ScienceHealth Management

About the role

Key responsibilities & impact

Support our participants via WhatsApp and email, primarily on weekends and as additional help during weekdays.
Categorize common questions related to GLP-1 agonists: everyday effects, dosing questions, common side effects, and practical behavioral tips.
Recognize warning signs (red flags) and escalate appropriately or recommend medical evaluation, without making diagnoses.
Assist with check-ins, documentation, and maintenance of treatment plans using clear templates.
Operational basics: shipment status, address changes, special cases, coordination, and clear communication.

Requirements

What you’ll need

Very good written and spoken German
Fixed weekend availability: you can reliably work on Saturdays and Sundays at set times (by arrangement)
Willingness to occasionally be on-call during weekdays (no fixed hours; ad-hoc cover as needed)
Structured working style: documenting and prioritizing tasks
Experience in support/customer contact (chat, email, in person, or phone)
Responsibility when dealing with health-related topics
Enrolled as a student (working-student status) or alternatively seeking a part-time position
Training/education: Medical Assistant (MFA), Pharmacy Technician / Pharmaceutical Commercial Assistant (PTA/PKA), Nursing, Emergency Services, Healthcare Administration, or degrees in Nutrition Science / Dietetics (Ernährungswissenschaft/Oecotrophologie), Public Health, Psychology, Sports Science, Health Management
Experience with GLP-1 agonists, telemedicine, or digital patient care
Familiarity with CRM/ticket tools, Superchat, Intercom, and process-driven work

Benefits

Comp & perks

100% remote with fixed, predictable weekend shifts
Meaningful work: You help people make lasting changes to their lives
Ideal alongside studies or as a part-time job: fixed weekend slots fit well with lectures, exams, and other commitments
Modern, young team: we don’t have endless meetings—communication is efficient and mainly via chat
Start-up spirit without chaos: you’ll receive responsibility and room to contribute, supported by clear structures and a motivated team
Transparency and short decision-making paths: you’ll know where you stand and can directly influence things