Working Student – Part-time Support, Healthcare & Operations

Infinos GmbH

Support role for participants of a digital weight loss program via WhatsApp and email, primarily on weekends and afternoons. Medical experience is a plus.

Posted 6/15/2026part-timeRemote • 🇩🇪 GermanyEntry Level💰 €20 per hourWebsite

About the role

Key responsibilities & impact

Provide support to our participants via WhatsApp and email, primarily on weekends and in the afternoons
Triage and contextualize common questions about GLP-1 agonists: everyday effects, dosing issues, common side effects, and practical behavior tips
Recognize warning signs (red flags) and perform clear escalation or recommend medical evaluation, without making diagnoses
Assist with check-ins, documentation, and maintenance of treatment plans according to clear templates
Operational basics: shipment status, address changes, special cases, coordination, and clear communication

Requirements

What you’ll need

Excellent German, written and spoken
Fixed weekend availability: able to reliably work Saturdays and Sundays, especially afternoons (approx. 8 hours per weekend; times by arrangement)
Willingness to occasionally be on-call during weekdays (no fixed hours; ad-hoc cover as needed)
Structured working style: documenting and setting priorities
Experience in support/customer contact (chat, email, in person, or phone)
Sense of responsibility when handling health-related issues
Enrolled as a student (working-student status); alternatively, seeking a part-time position
Relevant backgrounds/qualifications (examples): MFA (medical assistant), PTA/PKA (pharmacy technician/assistant), nursing, emergency medical services/paramedic, healthcare administration, or studies in nutrition/dietetics, public health, psychology, sports science, or health management

Benefits

Comp & perks

100% remote with fixed, predictable weekend shifts
Meaningful work: you help people make sustainable changes to their lives
Modern, young team: no endless meetings — we communicate efficiently, mainly via chat
Start-up spirit without chaos: you’ll get responsibility and room to shape your role, with clear structures and a motivated team
Transparency and short decision-making paths: you’ll know where you stand and can help shape processes directly

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

documentationtreatment plan maintenancetriageescalationhealth-related issue handling

Soft Skills

excellent communicationstructured working stylesense of responsibilitycustomer support experience

Certifications

MFAPTAPKAnursingemergency medical serviceshealthcare administrationnutritionpublic healthpsychologysports science