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INFICON

Senior Field Applications Engineer

INFICON

Field Applications Engineer managing post-sales technical responsibilities for INFICON’s semiconductor instrumentation. Handling installations, troubleshooting, and customer training with domestic travel requirements.

Posted 7/29/2026full-timeRemote • Remote • Oregon • 🇺🇸 United StatesSenior💰 $85,000 - $120,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in post-sales product installations, advanced troubleshooting methodologies, and technical training delivery. Proficient in data analysis and customer relationship management within the semiconductor industry.

Highest-signal resume keywords
Post-Sales Product InstallationsAdvanced TroubleshootingFabGuard Controller ConfigurationData Analysis ToolsTechnical Training Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Electrical EngineeringMechanical EngineeringChemical EngineeringField ApplicationsSystems IntegrationTechnical SupportHardware InstallationConfigurationData AnalysisRoot Cause Analysis
Soft Skills
Problem-SolvingClear CommunicationCollaboration
Tools & Technologies
FabGuardSmartFDCCRM SystemsTicketing SystemsExcelPython
Industry Keywords
Semiconductor IndustryInstrumentationSOPsBKMsCustomer Facility Protocols

Tech Stack

Tools & technologies
Python

About the role

Key responsibilities & impact
  • Own and execute post-sales product installations (NoaK and repeat), including fleet calibration and copy-exact matching across customer sites.
  • Perform advanced troubleshooting using structured problem-solving methodologies (8D, root cause analysis); resolve issues within scope or escalate with full documentation.
  • Configure and maintain FabGuard controllers and SmartFDC systems; support subfab tie-in and IT/network integration at customer facilities.
  • Author and maintain SOPs, BKMs, and technical training materials for assigned products and accounts.
  • Deliver on-site and remote technical training sessions to customer process, equipment, and operations teams.
  • Conduct data collection, analysis, and reporting to support customer process health reviews and performance discussions.
  • Manage customer ticket queues for assigned accounts; drive timely resolution and clear communication with customers.
  • Document all activities in CRM and ticketing systems to ensure accurate and current account records.
  • Support demo and FoaK activities as directed by Senior FAE or Lead Engineer.
  • Collaborate cross-functionally with IMS Applications, FabGuard Applications, and Service teams to resolve complex technical issues.

Requirements

What you’ll need
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Chemical Engineering, Physics, or a related technical field.
  • 2–4 years of experience in field applications, systems integration, or technical support in the semiconductor or instrumentation industry.
  • Hands-on experience with hardware installation and configuration in a fab or industrial environment.
  • Working familiarity with data analysis tools (Excel, Python, or equivalent).
  • Ability to obtain semiconductor fab site access and comply with customer facility protocols.
  • Willingness and ability to travel domestically.

Benefits

Comp & perks
  • 8% 401k match
  • potential car and remote allowances
  • comprehensive benefits package
  • major medical
  • dental
  • health
  • vision
  • vacation and sick time
  • tuition reimbursement