Business/Functional Analyst – technical focus on IVR and APIs

INEX

Business Analyst with technical expertise in URA and API solutions in hybrid environment. Bridge between product and tech areas ensuring structured and viable demands.

Posted 4/23/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Define, refine and evolve solutions involving IVR (Interactive Voice Response)
Act as a bridge between product and technology teams
Ensure requests are well understood, structured and technically feasible

Requirements

What you’ll need

Experience as a Business Analyst or in a similar role
Knowledge of designing and building IVR flows
Experience with technical refinement and requirements gathering
Ability to analyze and discuss API integrations with technical teams
Strong business and technical understanding (hybrid profile)
Experience with agile methodologies (Scrum, Kanban, etc.)
Good communication and ability to interact across technical and non-technical areas

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account INEX Website LinkedIn All Job Openings 51 - 200 employees Founded 2002 🤝 B2B 🏢 Enterprise 🤖 Artificial Intelligence B2B
Enterprise
Artificial Intelligence INEX is a Brazilian technology company that builds custom digital solutions and provides IT services to other businesses. For over 15 years it has offered software development (software factory), multidisciplinary development squads, business intelligence, technology architecture, data analysis and artificial intelligence, IT staffing/hunting, and IT operations and support. INEX focuses on improving client performance across industries such as finance, insurance, health, telecom, education, construction and retail by delivering end-to-end product development, agile methodologies, and managed technology services. Business/Functional Analyst – technical focus on IVR and APIs 🔥 2 minutes ago 🏢🏡 São Paulo – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst 🗣️🇧🇷🇵🇹 Portuguese Required Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Define, refine and evolve solutions involving IVR (Interactive Voice Response)
Act as a bridge between product and technology teams
Ensure requests are well understood, structured and technically feasible 🎯 Requirements
Experience as a Business Analyst or in a similar role
Knowledge of designing and building IVR flows
Experience with technical refinement and requirements gathering
Ability to analyze and discuss API integrations with technical teams
Strong business and technical understanding (hybrid profile)
Experience with agile methodologies (Scrum, Kanban, etc.)
Good communication and ability to interact across technical and non-technical areas Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Business Analyst 🔥 3 hours ago Zapay 51 - 200 💳 Fintech 👥 B2C Website LinkedIn All Job Openings Senior Business Analyst for Gringo & Zapay transforming business needs into data-driven solutions. Engaging with stakeholders and managing BI tools in a hybrid work model. 🏢🏡 São Paulo – Hybrid ⏰ Full Time 🟠 Senior 🧐 Business Analyst 🗣️🇧🇷🇵🇹 Portuguese Required Mid-level Business Analyst 🕒 Yesterday Interplayers 501 - 1000 ⚕️ Healthcare Insurance 💊 Pharmaceuticals 🤝 B2B Website LinkedIn All Job Openings Business Analyst integrating ERP solutions for healthcare, ensuring operational efficiency and compliance. Collaborating with stakeholders, mapping processes, and supporting implementation. 🏢🏡 São Paulo – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 🧐 Business Analyst 🗣️🇧🇷🇵🇹 Portuguese Required 🗣️🇪🇸 Spanish Required Analista de Negócios – Japonês 🕒 6 days ago Beyond HR 11 - 50 🎯 Recruiter 👥 HR Tech 🤝 B2B Website LinkedIn All Job Openings Business Analyst supporting international business within a Japanese multinational in São Paulo. Responsibilities include market analysis and client import process management. 🏢🏡 São Paulo – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst 🗣️🇯🇵 Japanese Required 🗣️🇧🇷🇵🇹 Portuguese Required Senior Territory Management Analyst 🕒 April 16 Engemix 1001 - 5000 🤝 B2B 👥 B2C Website LinkedIn All Job Openings Analytical and strategic role managing commercial territory for a company in sustainable construction solutions. Support sales team with market information and financial analysis. 🏢🏡 São Paulo – Hybrid ⏰ Full Time 🟠 Senior 🧐 Business Analyst 🗣️🇧🇷🇵🇹 Portuguese Required Mid-level Securitization Management Analyst 🕒 April 16 VERT Capital 51 - 200 💸 Finance 💳 Fintech ☁️ SaaS Website LinkedIn All Job Openings Analista de Gestão em Securitização Pleno managing structured operations at VERT. Focused on performance monitoring, reporting and strategic analysis for financial solutions. 🏢🏡 São Paulo – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧐 Business Analyst 🗣️🇧🇷🇵🇹 Portuguese Required View More Business Analyst Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

IVR designAPI integrationrequirements gatheringtechnical refinementagile methodologiesScrumKanban

Soft Skills

communicationinterpersonal skillsanalytical skillscollaboration