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Inetum

Salesforce Functional Consultant — E&U Cloud (Senior)

Inetum

Senior Salesforce Consultant leading functional design in Utilities sector. Ensuring compliance with Brazilian market regulations and managing customer workshops.

Posted 7/1/2026full-timeRemote • 🇧🇷 BrazilSeniorWebsite

Tech Stack

Tools & technologies
Switching

About the role

Key responsibilities & impact
  • Lead the functional design of processes and ensure compliance with Brazilian market regulations.
  • Conduct workshops with the client to gather requirements and use cases.

Requirements

What you’ll need
  • Solid experience in the functional design of commercial electricity processes (contracting, switching, billing, customer service).
  • Proven ability in AS-IS -> TO-BE process mapping for utilities.
  • Deep knowledge of the E&U product catalog (regulated tariffs, free-market tariffs, Social Tariff).
  • Experience with LGPD (Brazilian Data Protection Law) processes and consent management (opt-in/opt-out by channel).
  • Strong command of Salesforce Industries CPQ and CLM (Document Generation 2.0, Clause Library, State Model).
  • Hands-on experience with OmniStudio (OmniScripts, FlexCards, DataRaptors, Integration Procedures).
  • Knowledge of Business Rules Engine (BRE) for regulatory rules and Salesforce Industries Console (Utility 360).
  • Portuguese (Brazilian): Native.
  • English or Spanish: a plus.

Benefits

Comp & perks
  • Work model: Remote, with occasional visits to the client in Rio de Janeiro.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Functional DesignProcess MappingE&U Product Catalog KnowledgeSalesforce Industries CPQSalesforce Industries CLMOmniStudioBusiness Rules Engine (BRE)Regulatory ComplianceCustomer Service ProcessesData Protection Law (LGPD)