Support the implementation, troubleshooting and maintenance of IT systems
Manage IT system infrastructure and any processes related to these systems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution
Provide second level problem identification, diagnosis and resolution of problems
Provide support for the dispatch system and hardware problems and be involved in the resolution process
Provide support for escalation and communication of status to management and internal customers

Requirements

Must possess a Bachelor of Science (BS) degree in Computer Science (or related IT field or equivalent education)
Must have at least 8 years of relevant Systems Administration experience
Previous hands-on experience leading the planning, design, and implementation for network, computing and storage technologies
Previous hands-on experience with design documents, architecture plans, construction of infrastructure systems and applications
Previous hands-on experience as the technical lead in the design and installation of cloud-based non-production and production systems
Previous hands-on experience managing existing hardware/software configurations and documenting solutions, including build and maintenance plans
Previous hands-on experience installing O/S releases and system upgrades, evaluating and installing patches and resolving software-related problems
Previous hands-on experience maintaining files and monitoring system configuration to ensure data integrity
Previous hands-on experience proactively managing and supporting all non-production and production environments
Previous hands-on experience providing technical support required to maintain configuration control files
Previous hands-on experience identifying and resolving errors or problems with existing programs
Strong working level knowledge of Network Architecture (WAN/LAN/Capacity Planning / Data Center Topologies), Database Technologies and Storage Architecture
Strong technical knowledge of operating systems including Windows/Linux (RedHat)
Strong technical knowledge of Virtualization technologies (AppLogic, VMWare) and Web Server technologies (IIS, Apache)

Benefits

Must be an U.S. Citizen
Reasonable accommodations for individuals with disabilities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Systems AdministrationNetwork ArchitectureDatabase TechnologiesStorage ArchitectureWindowsLinuxVirtualization technologiesAppLogicVMWareWeb Server technologies

Certifications

Bachelor of Science (BS) in Computer Science