Associate Vice President, Coding Customer Advocacy

IKS Health

. Serve as the developer of new business for our current coding clients and prospects for the Clinical Support Solutions team .

Posted 5/15/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $140,000 - $190,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the developer of new business for our current coding clients and prospects for the Clinical Support Solutions team
Provide HIM knowledge in a consultative manner to assist sales in the details of a coding and audit sale
Perform detailed discovery to identify the needs of the client
Create customized proposals that can be realistically implemented and executed by the operations and quality teams
Identify sales targets and work with the sales team to close deals
Understand tools, success stories, outcomes, and products that will assist our clients and have the ability to communicate with clients at all levels
Provide presentations to clients, as needed
Perform Coding Operational Assessment, as needed, to provide a lead-in for sales opportunities
Create high level and detailed written reports and effectively communicate findings, recommendations, and next steps at all leadership levels
Work with discovery information to assess volume/workload for client site
Work with Operations team to provide seamless coverage and the correct skill set, based on the initial and ongoing needs of the client
Provide smooth transition of client relationship and project implementation to operations and quality team via Kick-Off Call
Ensure the client feels supported during the transition
Ensure initial client contact with the Clinical Support Solutions team forms a positive relationship and initial client implementation exceeds expectations of the client
Establish and grow relationships of assigned clients to contribute to maintaining client loyalty for continued service and growth
Voice client needs, requests, and suggestions to the Clinical Support Solutions team
Work collaboratively toward continuous improvement for IKS Health in a positive, friendly manner.

Requirements

What you’ll need

Minimum 10 years' experience in HIM management/leadership
Including experience in the HIM field with a concentration on coding and management
Preferred experience in HIM/Revenue Cycle consulting
Knowledge of the coding area within an HIM department: Workflow within the coding area
Coding metrics
Hospital revenue cycle
Strong strategic planning and project management skills
Strong working knowledge of HIM systems with diverse experience on multiple EMRs
Impeccable oral and written communications skills that demonstrate active listening, usage of open-ended questions and effective collaboration
Strong analytical and critical thinking skills
Strong collaborator and initiative-taker
Passion for helping others and collaborating with a team.

Benefits

Comp & perks

Competitive salary
PTO not including Paid holidays
Full benefit package including Medical, Dental, Vision, short- and long-term disability and voluntary life insurance plan
401(k)
Growth Opportunity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HIM managementcodingcoding metricshospital revenue cyclestrategic planningproject managementHIM systemsEMR

Soft Skills

oral communicationwritten communicationactive listeningcollaborationanalytical skillscritical thinkinginitiative