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Associate Director, Implementations – Product SME, Referral Management and Patient Access
IKS HealthSenior techno-functional leader in healthcare operations, overseeing product implementation and stakeholder guidance. Ensuring successful adoption and measurable performance improvement across the revenue cycle.
About the role
Key responsibilities & impact- Lead assessment of current-state stakeholder workflows, operating models, and pain points
- Provide senior-level advisory support on solution design, product usage strategy, and workflow optimization
- Act as a senior product authority on capabilities, integrations, roadmap, and constraints
Requirements
What you’ll need- Bachelor’s degree in Business, Healthcare Administration, Information Systems, Engineering, or a related field required
- 10+ years of experience in healthcare operations, healthcare technology, product implementation, or consulting with a focus on workflow design, solutioning, and functional delivery
- Strong experience with healthcare platforms or digital solutions
Benefits
Comp & perks- healthcare
- 401 (k)
- paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
workflow optimizationsolution designproduct usage strategyhealthcare technologyproduct implementationconsultingfunctional delivery
Soft Skills
leadershipadvisory supportstakeholder management