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IKS Health

Associate Director Implementations – Product SME, Patient Engagement & Scheduling Optimization

IKS Health

Senior techno-functional leader responsible for implementation lifecycle with expertise in healthcare operations and product knowledge. Collaborate cross-functionally to deliver quality outcomes in stakeholder engagement.

Posted 4/14/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $100,000 - $187,000 per yearWebsite

Tech Stack

Tools & technologies
PMP

About the role

Key responsibilities & impact
  • The Product SME is a senior techno-functional leader responsible for bringing deep healthcare operational expertise and product knowledge into the implementation lifecycle.
  • Ensure that product deployment decisions are grounded in sound workflow design.
  • Provide functional leadership across discovery, solution design, validation, and adoption activities.
  • Act as a trusted internal consultant and stakeholder-facing advisor.

Requirements

What you’ll need
  • Bachelor’s degree in Business, Healthcare Administration, Information Systems, Engineering, or a related field required
  • Master’s degree in Business Administration, Healthcare Administration, or a related field and/or advanced program leadership certification (PMP, PgMP, Lean, Six Sigma, or similar) preferred
  • 10+ years of experience in healthcare operations, healthcare technology, product implementation, or consulting with a focus on workflow design, solutioning, and functional delivery
  • Strong experience with healthcare platforms or digital solutions, including solution configuration, workflow alignment, testing, and functional validation.

Benefits

Comp & perks
  • healthcare
  • 401 (k)
  • paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
workflow designsolution designfunctional validationproduct implementationsolution configurationhealthcare technologyhealthcare operationsconsulting
Soft Skills
leadershipstakeholder managementconsulting
Certifications
PMPPgMPLeanSix Sigma