Associate Director, Implementations – Product SME, Patient Engagement & Scheduling Optimization
IKS Health
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $100,000 - $187,000 per year
Job Level
About the role
- Lead assessment of current-state stakeholder workflows
- Provide senior-level advisory support on solution design
- Convert stakeholder business objectives into well-defined functional requirements
- Act as a senior product authority on capabilities
- Advise stakeholders on future-state processes
- Work hand in hand with the US-based Implementation Lead to drive aligned decisions
Requirements
- Bachelor’s degree in Business, Healthcare Administration, Information Systems, Engineering, or a related field required
- 10+ years of experience in healthcare operations, healthcare technology, product implementation, or consulting with a focus on workflow design, solutioning, and functional delivery
- Strong experience with healthcare platforms or digital solutions
- Proven ability to work cross-functionally and client-facing
Benefits
- healthcare
- 401 (k)
- paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
workflow designsolution designfunctional requirementsproduct implementationhealthcare technologyhealthcare operationsconsulting
Soft Skills
advisory supportcross-functional collaborationclient-facing communication