Associate Director, Implementations – Product SME, Patient Engagement & Scheduling Optimization

IKS Health

Senior techno-functional leader in healthcare implementations with a focus on workflow design and product usage.</br>Collaborating with cross-functional teams to drive successful product adoption.

Posted 4/14/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $100,000 - $187,000 per yearWebsite

About the role

Key responsibilities & impact

Lead assessment of current-state stakeholder workflows
Provide senior-level advisory support on solution design
Convert stakeholder business objectives into well-defined functional requirements
Act as a senior product authority on capabilities
Advise stakeholders on future-state processes
Work hand in hand with the US-based Implementation Lead to drive aligned decisions

Requirements

What you’ll need

Bachelor’s degree in Business, Healthcare Administration, Information Systems, Engineering, or a related field required
10+ years of experience in healthcare operations, healthcare technology, product implementation, or consulting with a focus on workflow design, solutioning, and functional delivery
Strong experience with healthcare platforms or digital solutions
Proven ability to work cross-functionally and client-facing

Benefits

Comp & perks

healthcare
401 (k)
paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

workflow designsolution designfunctional requirementsproduct implementationhealthcare technologyhealthcare operationsconsulting

Soft Skills

advisory supportcross-functional collaborationclient-facing communication