Director, Implementation Success Leader - Coding Expert

IKS Health

. Drive implementations of Coding solutions across the enterprise for both new and existing customers .

Posted 3/28/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $150,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact

Drive implementations of Coding solutions across the enterprise for both new and existing customers
Program manage the onsite aspects of the Implementation/Onboarding Plan
Own overall implementation from SOW signing to go-live and ramp
Ensure tight coordination and communication between IKS and client stakeholders (e.g. project lead, physicians, other leaders) and delivery team (ops, IT/IS, enabling managers, WFM, compliance etc.)
Lead all core change management, tech and compliance enablement activities to operationalize IKS clinical solutions
Engage client’s leadership/clinicians to configure and set up clinical solutions regarding final standards
Proactively anticipate operational issues and escalate within IKS before the customer is aware so issues can be resolved
Ensure the provider and practice leaders are comfortable with the new service till they are in steady state

Requirements

What you’ll need

10+ years of experience working in US healthcare
5+ years experience in Coding
AAPC, AHIMA, other coding certifications
Familiar with EHR workflow, clinical documentation, CDI, and medical coding
Customer Management skills especially in dealing with Physicians, Clinical Champions, CMO, CMIO and Practice Leaders
Structured, methodical, and detail-oriented
Self-driven and proactive with ability to multitask and prioritize issues in a complex environment
Project management, planning and organizational skills
Excellent verbal and written communication skills

Benefits

Comp & perks

healthcare
401 (k)
paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

codingEHR workflowclinical documentationCDImedical codingproject managementimplementationchange managementoperational issues resolutioncustomer management

Soft Skills

communicationleadershiporganizational skillsdetail-orientedself-drivenproactivemultitaskingprioritization

Certifications

AAPCAHIMA