IKS Health

AVP, Customer Advocacy – Revenue Cycle Management Operations

IKS Health

full-time

Posted on:

Location Type: Remote

Location: Illinois • Massachusetts • United States

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Salary

💰 $150,000 - $175,000 per year

Job Level

Lead

About the role

  • Collaborate with health system clients on a range of complex assignments.
  • Assess the current performance of revenue cycle operations by conducting interviews, observations, document review, data-driven insights, and processes.
  • Proactively identifies opportunities for financial, operational, and delivery performance enhancement.
  • Spearheads the successful implementation of our product and service suite with clients.
  • Partner closely with technology teams to deploy & implement products/workflow engines to drive best operational outcomes.
  • Analyze business metrics trends, potential issues & escalations, client feedback & business strategy.

Requirements

  • 7+ years of experience in ambulatory or acute operations management and management consulting or advisory services.
  • 5+ years of revenue cycle experience, including Patient Access and Billing.
  • Proven record of accomplishment in managing large-scale parallel transitions.
  • Expertise in leading revenue cycle assessments, system implementations, and operations.
  • Expertise in revenue workflow optimization and/or performance improvement.
  • Willingness and ability to travel as required.
  • Master’s degree in business or healthcare, such as MBA, MHA, or MPH
Benefits
  • healthcare
  • 401 (k)
  • paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
revenue cycle managementpatient accessbillingoperations managementsystem implementationsrevenue workflow optimizationperformance improvementdata analysisbusiness metrics analysisprocess assessment
Soft Skills
collaborationproactive identificationleadershipclient engagementcommunicationproblem-solvingstrategic thinkingadaptabilityteamworkclient feedback analysis
Certifications
MBAMHAMPH