IKS Health

Director Client Development – Coding Operations

IKS Health

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $150,000 - $175,000 per year

Job Level

Lead

About the role

  • Provide HIM knowledge in a consultative manner to assist sales in the details of a coding and audit sale.
  • Perform detailed discovery to identify the needs of the client.
  • Create customized proposals that can be realistically implemented and executed by the operations and quality teams.
  • Identify sales targets and work with the sales team to close deals.
  • Understand tools, success stories, outcomes, and products that will assist our clients and have the ability to communicate with clients at all levels.
  • Provide presentations to clients, as needed.
  • Perform Coding Operational Assessment, as needed, to provide a lead-in for sales opportunities.
  • Create high level and detailed written reports and effectively communicate findings, recommendations, and next steps at all leadership levels.
  • Work with discovery information to assess volume/workload for client sites.
  • Work with the Operations team to provide seamless coverage and the correct skill set, based on the initial and ongoing needs of the client.
  • Provide smooth transition of client relationship and project implementation to operations and quality team via Kick-Off Call.
  • Ensure the client feels supported during the transition.
  • Ensure initial client engagement with Coding Operations establishes a strong, positive relationship and that implementation exceeds client expectations.
  • Build and maintain relationships with assigned clients to foster loyalty, support ongoing service, and drive growth.
  • Advocate for client needs, requests, and feedback with the Coding Operations team, and collaborate in a positive, professional manner to support continuous improvement across the organization.
  • Travel Fifty percent plus travel time, including regional and/or national trips as needed to support client meetings, site visits, and overall business objectives.

Requirements

  • Bachelor’s Degree in related field with additional HIM or coding certification preferred or Associate Degree in HIM.
  • RHIT, RHIA, CCS, or other coding credentials
  • Minimum 10 years’ experience in HIM management/leadership, including experience in HIM field with a concentration on coding and management.
  • Preferred experience in HIM/Revenue Cycle consulting.
  • Knowledge of the coding area within an HIM department; workflow within the coding area; coding metrics; hospital revenue cycle.
  • Strong strategic planning and project management skills.
  • Strong working knowledge of HIM systems with diverse experience on multiple EMRs.
  • Impeccable oral and written communications skills that demonstrate active listening, usage of open-ended questions and effective collaboration.
  • Strong analytical and critical thinking skills.
  • Strong collaborator and initiative-taker.
  • Passion for helping others and collaborating with a team.
Benefits
  • Competitive salary
  • PTO not including Paid holidays
  • Full benefit package including Medical, Dental, Vision, short- and long-term disability and voluntary life insurance plan.
  • 401(k)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HIM managementcodingproject managementstrategic planningcoding metricshospital revenue cycleanalytical skillscritical thinkingEMR systemsclient relationship management
Soft Skills
oral communicationwritten communicationactive listeningcollaborationinitiativerelationship buildingclient advocacysupportteamworkproblem-solving
Certifications
Bachelor’s DegreeAssociate Degree in HIMRHITRHIACCS