Digital Operations Specialist

Idealist Consulting

Digital Operations Specialist managing Idealist Consulting’s digital operations and tech stack for virtual teamwork. Training and supporting team on new technologies and internal AI adoption initiatives.

Posted 7/31/2026full-timeRemote • California, Colorado, Florida, Hawaii, Idaho, Illinois, Maryland, Minnesota, Missouri, Montana, New Hampshire, North Carolina, Oklahoma, Oregon, Texas, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing technology adoption and user training, with a strong focus on data governance and compliance. Proficient in facilitating digital tool procurement and maintaining relationships with IT support vendors.

Highest-signal resume keywords

Technology Adoption ManagementTraining And OnboardingData Governance StandardsSalesforce ProficiencyCloud-Based Solutions Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data GovernanceDigital Tool ProcurementUser Adoption StrategiesProject ManagementTroubleshooting SupportAI Adoption PlanningFile OrganizationSecurity Compliance MonitoringLicense AuditingSystems Thinking

Soft Skills

Attention To DetailOrganizational SkillsCollaborationGrowth MindsetTech-Savvy

Tools & Technologies

Google SuiteSlackSalesforceAI ToolsHelpdesk Systems

Industry Keywords

IT OperationsRemote Team CollaborationInternal Adoption InitiativesThird-Party Vendor ManagementSecurity Committee Participation

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Facilitate the selection, use and adoption of Idealist Consulting’s tech stack
Monitor new system releases, software updates, security compliance requirements, and exceptions
Facilitate platform renewals by auditing staff license use, anticipating needs, and adjusting as needed
Facilitate digital tool procurement process
Facilitate annual techstack reviews
Maintain data governance standards including file organization and permission sets
Coordinate relationship with third-party IT support vendor including equipment and security monitoring
Security committee participation
Spearhead internal adoption initiatives
Maintain company equipment inventory in Salesforce
Drive user adoption of existing tools
Train Idealist Consulting team on usage norms
Create tip sheets
Monitor #helpdesk and provide troubleshooting support
Drive internal adoption and best practices for internal AI usage
Project manage AI adoption plans and training
Be an active collaborator in the AI committee
Lead the AI focus group
Become an in-house Anthropic expert

Requirements

What you’ll need

4-5 years of professional experience, preferably in operations or IT
Experience in training and onboarding individuals to cloud based solutions
Natural tech-savvy with enthusiasm for growing this experience
Strong attention to detail and organizational skills
Systems thinker with a growth mindset
Previous experience working with remote teams
Comfortable working in Google Suite, Slack, and Salesforce (or other CRM)

Benefits

Comp & perks

Equitable total compensation package & humane work weeks
Flexible workday scheduling so you can take personal appointments during the day when you need to
Healthcare benefit package options that meet the diversity of our team’s needs
Generous Paid Time Off policy
Paid Volunteer Time to encourage community involvement and civic engagement
401k employer match and short term leave available with tenure