Idealist Consulting

Salesforce Solution Architect – Nonprofits

Idealist Consulting

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Location Type: Remote

Location: Washington • United States

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About the role

  • Translate business requirements into well-architected solutions that best leverage the Salesforce platform and product ecosystem
  • Provide sales opportunity support including product demos, sales discovery, and advice on estimates as requested.
  • Articulate and document the benefits and risks to a solution’s feasibility and functionality to clients and sales reps
  • Contribute solution expertise to RFI and RFP responses as assigned
  • Lead Solution Architecture and project solution vision in the Idealist Way
  • Lead discovery process with clients using Story Navigator to determine ERD, need for custom code, and application integrations
  • Plan sprints and support data mapping
  • Oversee UAT and contribute to test script documentation and bug fixes as needed
  • Develop and document user instructions and administrative maintenance requirements for use in our custom-coded Salesforce solutions for clients
  • Conduct project audits, architecture reviews, and provide cure recommendations as assigned
  • Advise on best practices and support service delivery quality and practice consistency through the creation of process templates, mentorship and knowledge sharing.
  • Stay up to date on third party applications and report on high level functionality, use case, and integration capacity
  • Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions, make recommendations for R&D
  • Some travel to meet with clients and participate in pre-sales engagements may be required
  • Maintain target utility 70%

Requirements

  • Minimum 3 years Salesforce certified Advanced Administrator or Platform Developer
  • Minimum 5 years experience as a Business Analyst
  • Extensive experience with Enterprise technology implementations
  • Understanding of key concepts that support user focused design and design thinking
  • Proven ability to design and optimize business processes and integrate business processes across disparate systems
  • Excellent client-facing written and oral communications skills
  • Previous experience collecting and working from user stories preferred
  • Minimum 1 year experience using story mapping methodology to capture business requirements
  • Minimum 1 years leading CRM implementation project teams
  • Minimum 3 years experience utilizing Agile and Waterfall project management methodology
  • Experience with data migrations from third party solutions to Salesforce
  • Desire to learn new things and take on challenges
Benefits
  • Equitable total compensation package with base salary and monthly utilization awards
  • Humane work weeks and a Hybrid Work Policy that allows you to work from wherever you are (as long as there’s an internet connection)
  • Healthcare benefit package options that cater to all lifestyles
  • Generous paid time off plans that grow over time
  • Paid volunteer time to encourage community involvement and a service mindset
  • 401k employer match and short term leave available with tenure
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceAdvanced AdministratorPlatform DeveloperEnterprise technology implementationsbusiness process designdata migrationsAgile methodologyWaterfall methodologystory mappingcustom coding
Soft Skills
client-facing communicationwritten communicationoral communicationmentorshipknowledge sharingproblem-solvingadaptabilitycollaborationleadershipprocess optimization
Certifications
Salesforce Certified Advanced AdministratorSalesforce Certified Platform Developer