ID.me

Senior Business Insights Analyst

ID.me

full-time

Posted on:

Origin:  • 🇺🇸 United States • Virginia

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Salary

💰 $133,000 - $164,900 per year

Job Level

Senior

Tech Stack

ETLPythonSQL

About the role

  • Work collaboratively with the Member and Product Operations teams to define and analyze metrics to track the success of the overall business with a primary focus on member experience, service levels, and cross-functional business performance
  • Improve business understanding of our members, our products, and our profitability through data analysis, data visualization, and storytelling techniques
  • Drive cross-functional and enterprise-wide solutions, providing thought leadership within and beyond working group
  • Convey business insights derived from analysis and dashboards to influence decisions/outcomes by senior leadership
  • Design dashboards to monitor KPIs and business metrics in a readable and digestible format that allows quick insights into performance
  • Frame business problems in analytical language and converting business requirements into datasets, analyses, models, and dashboards
  • Interpret data with business context to discover patterns and identify trends that support growth and increase efficiencies, implementing enhancements to address control gaps
  • Build and automate tools to surface key data to stakeholders across a broad range of data literacy levels
  • Provide ad hoc analysis as needed across a diverse set of teams and needs to support existing customers, future sales, and strategic business decisions
  • Work cross-functionally with the Data Engineering, Analytics Engineering and Data Science teams

Requirements

  • 5+ years in data analytics
  • Bachelor’s degree in a quantitative field such as Accounting, Economics, Engineering, Finance, Math, Statistics or similar
  • 2+ years of experience with SQL data manipulation, using an ETL tool such as dbt, and experience with building models in Excel
  • Results-oriented mindset with an intense focus on achieving both short and long-term goals
  • A proven track record of problem-solving based on analytics to support business recommendations
  • Excellent verbal and written communication skills: the ability to present complex data in a digestible format to stakeholders of all data literacy levels
  • Comfortable creating dashboards in a BI framework such as Sigma, Snowflake, Metabase or comparable tools
  • Ability to handle multiple projects simultaneously: superb time management and prioritization ability
  • Ability to work independently and autonomously, as well as part of a team
  • Demonstrating statistical modeling, applied mathematics or STEM; R or Python
  • Experience in a hyper-growth company and consulting