International Billing Implementation Coordinator

ICANotes LLC

Billing Implementation Coordinator managing client onboarding and billing solutions for healthcare practices at ICANotes. Overseeing implementation processes and ensuring client satisfaction in billing operations.

Posted 7/17/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing implementation and revenue cycle management, with a strong focus on client onboarding and training. Proficient in managing multiple client implementations while ensuring compliance with medical billing standards and effective communication.

Highest-signal resume keywords

Billing ImplementationRevenue Cycle ManagementClient OnboardingMedical Billing ClearinghousesTraining Facilitation

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

EDI/ERA EnrollmentClaims ProcessingPayment ProcessingDocumentation ManagementIssue Resolution

Soft Skills

Organizational SkillsProblem-Solving SkillsAttention to DetailWritten CommunicationVerbal Communication

Tools & Technologies

ICANotesTeamSupportSlackGoogle SheetsPDF Editing Software

Industry Keywords

HealthcareEHR SystemsClearinghouse IntegrationsClient TrainingAdmin Portals

About the role

Key responsibilities & impact

Oversee and manage the implementation and onboarding process for Inovalon wholesale customers on both ICANotes Classic and Plus, ensuring proper setup and configuration in ICANotes to meet the practice's billing needs, successful EDI/ERA enrollment submission, and seamless coordination of training and testing.
Complete clearinghouse integrations in ICANotes Plus for all supported clearinghouses, including testing and back-end configuration.
Conduct training sessions for clients on the Inovalon Portal for billing functionalities, claims processing, and revenue cycle management best practices.
Identify, investigate, and resolve issues related to billing setup, claim submissions, and payment processing, triaging to other teams as needed.
Work closely with product, engineering, and support teams to escalate and resolve complex billing-related issues.
Maintain detailed documentation of client configurations, implementation progress, and issue resolutions.
Submit Inovalon new customer account requests, complete account setups, run Inovalon demos and initial onboardings, edit forms and obtain signatures for enrollments, process Inovalon cancellation requests, manage Inovalon Classic-to-Plus migrations, and represent the function in team meetings.

Requirements

What you’ll need

3+ years of experience in billing implementation, revenue cycle operations, or client onboarding
Hands-on experience with medical billing clearinghouses (Inovalon, Availity, Change Healthcare/CHC, or similar) and EDI/ERA enrollment workflows
Demonstrated ability to manage multiple concurrent client implementations with tight deadlines
Strong organizational and problem-solving skills with excellent attention to detail
Excellent written and verbal communication skills, with comfort leading live client training sessions over Zoom or Google Meet
Experience with tools such as TeamSupport, Slack, Google Sheets/Docs, Snagit, and PDF editing software
Familiarity with payment processing platforms (Nexio, PaySpan, or similar) is strongly preferred
Familiarity with healthcare or EHR systems is strongly preferred
Comfort working in admin/back-office portals (StaffServer, Plus Admin Portal, Madaket, payer portals); technical fluency with tools like WinSCP is a bonus

Benefits

Comp & perks

Company culture of continuous improvement and learning
Fostering a culture of trust, respect, and accountability