Iberdrola

Analyst

• Investigates, manages and reports on all aspects of claims
• Negotiates and settles claims in accordance with company policy
• Works with legal staff on larger claims
• Provides analysis for corporate claims and incident investigations
• Ensures financial reporting on claims
• Provides support in responding to PUC/PSC complaints
• On-call status for 24-hour support

Analyst – Claims Management

Systems Engineer

• Support the reliability, safety, and modernization of electric transmission and distribution networks
• Engage in areas such as Distribution Planning, Transmission Planning, Interconnection, Power System Modeling, and Project Management
• Collaborate with different teams to ensure smooth project execution

Power System Engineer

Account Manager

• Responsible for conducting thorough, timely, and impartial investigations into allegations of harassment, discrimination, retaliation, misconduct, and other workplace concerns.
• Ensures compliance with company policies, employment laws, and best practices while promoting a fair, respectful, and safe work environment.
• Providing manager support including, but not limited, to advising managers on best practices for employee relations, resolving team conflict, addressing performance issues and issuing disciplinary actions, up to and including terminations.
• Overseeing performance management, providing feedback to managers and employees, and developing and implementing performance improvement plans.
• Managing multiple, complex employee relations cases and accommodations in a high pace environment.
• Liaison with legal counsel and compliance as required.
• Implementing conflict resolution strategies to promote a professional work environment.

Employee Relations Manager

Operations

• Manage one or more regional areas of the T&D Electric System.
• Provide leadership and direction to achieve goals and implement change.
• Responsibilities include safety, reliability, customer satisfaction, cost-effective resource allocation, staff selection and development, process improvement and oversight, major project management and daily field operations activities.
• Coordinate and participates in problem-resolution and emergency response with other functions and subject matter experts.
• Ensure administrative matters such as payroll, budgets, performance reviews, safety, scheduling, and work management reports are completed in a timely and accurate manner.
• Requires contact with the public, contractors, local government agencies and officials, other utilities, and the media.
• Requires extensive travel throughout the region and occasional travel outside the region.

Senior Manager – Regional Operations

Engineer

• Developing and managing evolving SP Energy Networks Transmission project schedules through the Development and Delivery project lifecycle
• Interfacing with internal and external stakeholders to provide accurate project scheduling information
• Identifying and communicating inter-dependencies and clashes while leading development of innovative programming solutions
• Assessing schedule risk within the portfolio and suggesting solutions to alleviate or mitigate risks
• Analyzing internal departmental and external contractor project schedules to advise the project team.

Planning Engineer

• Support NCP modernisation and LV Monitors across all SPEN licence areas.
• Commissioning of devices being deployed currently across all SPEN License areas, including 4G routers, ANM devices and LV Monitors
• Asset management of devices utilising management tools for remote restoration and defect management.
• Provide health reports on the network devices, identify issues and trends
• Fault management, engaging with both internal and external parties for fault resolution
• Ensuring Network Telecom and Modern Device asset management is compliant with the Network & Information System Regulations

Project Engineer

• Collaborate with cross-functional teams to develop innovative solutions for utility and renewable energy projects.
• Design, implement, and maintain engineering systems and processes.
• Conduct research and analysis to support project development and implementation.
• Ensure compliance with regulatory standards and company policies.
• Provide technical support and guidance to team members.
• Manage engineering projects and deliver them on time.
• Define customer needs and requirements.
• Collaborate with engineers and technicians to design and apply new system processes.
• Perform quality and performance analysis on new and legacy IT systems.
• Summarize data and report on test results.
• Examine needs on new equipment, calculate costs and help prepare budgets.
• Monitor maintenance and inspection plans.

Engineer, All Levels

Manager

• Leading the development, procurement (pre-qualification/tendering) and construction delivery of the project scopes from concept to closure within the disaggregated and EPC models in line with CAPEX, for numerous projects.
• Directing the management and delivery, acting primarily as the Client’s Representative or Principal Contractor, to ensure regulatory compliance with Health and Safety Law, CDM Regulations 2015 and Environmental Legislation.
• Managing and monitoring of all Environmental & Sustainability Regulatory requirements that are planned and managed through the supply chain striving towards SP Energy Networks & Iberdrola net zero targets.
• Driving, managing and evaluating the commercial management and administration of each package of work to control CAPEX risk in line with Contractual Terms and Conditions with external stakeholders.
• Manage and monitor regulatory outputs in line with programme milestones.
• Manage, coordinate and monitor all external stakeholders in line with National Standards and Specifications during the delivery outputs of approved designs.
• Manage, coordinate and monitor all supply, civil, electrical, cable & OHL packages to ensure all Health & Safety and O&M of the built environment is recorded, validated and stored for future design & maintenance use.
• Responsible for line management, development and strengthening of the onsite construction management team through performance management, coaching and mentoring of Site Management in conjunction with development of trainee Site Managers associated with HR processes and procedures.
• Lead, manage and monitor Quality Management systems to ensure compliance with contract budget to increase the whole life asset whilst reducing OPEX.

Construction Manager

• Define and Lead Digital Product Strategy
• Manage and Mentor Product Teams
• Oversee Product Portfolio Execution
• Drive Agile Product Development
• Align Product Roadmaps with Business Goals
• Foster Cross-Functional Collaboration
• Champion Customer-Centric Design
• Monitor Product Performance
• Manage Stakeholder Expectations
• Lead Innovation Initiatives
• Ensure Regulatory Compliance
• Develop Vendor Partnerships
• Lead RFP and Procurement Processes
• Promote a Culture of Continuous Improvement
• Establish Governance and Reporting Structures
• Support Change Management Efforts
• Drive Digital Adoption
• Represent Digital in Executive Forums
• Build External Industry Relationships
• Ensure Financial Stewardship

Manager – Digital Product

System Administrator

• Administer, maintain, and troubleshoot Windows Server environments (2016/2019/2022).
• Configure and manage Hyper-V and Nutanix virtualization platforms.
• Design and maintain virtual networking within hypervisors (VLANs, virtual switches).
• Integrate SAN/NAS storage into virtual environments in collaboration with the Storage Team.
• Configure and maintain Windows Failover Clusters for high availability and resilience.
• Manage Active Directory, Group Policy, DNS, and DHCP services.
• Utilize SCCM for software deployment, patching, and asset management.
• Participate in and lead Disaster Recovery drills, ensuring readiness and documentation.
• Lead infrastructure-related projects, including planning, execution, and cross-team coordination.
• Collaborate with vendors for hardware/software procurement, support, and implementation.
• Work with ServiceNOW for incident, change, and request management; maintain accurate CMDB records.
• Provide Tier 2/3 support and participate in on-call rotation.

Senior Systems Administrator

Security Engineer

• Lead the migration from Checkpoint to Fortinet, including policy conversion, rule optimization, and traffic validation.
• Manage and maintain Cisco ASA, Palo Alto, Fortinet, and Checkpoint firewalls across corporate, cloud, and remote sites.
• Design and optimize firewall rule sets for improved security, performance, and compliance.
• Perform risk assessments and firewall audits to ensure network security best practices.
• Manage and optimize SD-WAN architecture to improve application performance and reduce latency.
• Implement policy-based traffic steering, failover mechanisms, and WAN optimization.
• Ensure seamless integration between SD-WAN, firewalls, cloud security solutions, and on-prem networks.
• Troubleshoot SD-WAN performance issues, routing conflicts, and connectivity problems.
• Work with network and security engineers to ensure secure connectivity between on-premises, branch locations, and cloud.
• Design and implement NAT policies, including static NAT, dynamic NAT, and PAT (Port Address Translation).
• Configure and troubleshoot EIGRP, BGP, and OSPF for enterprise and cloud routing.
• Optimize routing policies to ensure high availability, redundancy, and performance.
• Work closely with the network engineering team to enhance SD-WAN, inter-site, and cloud connectivity.
• Administer and optimize Zscaler ZIA/ZPA solutions for secure cloud access and web filtering.
• Implement zero-trust security policies for cloud applications and remote users.
• Troubleshoot Zscaler tunnels, proxy configurations, and application access issues.
• Implement and maintain Radware DDoS protection to safeguard network infrastructure from volumetric and application-layer attacks.
• Configure IPS/IDS solutions to detect and mitigate security threats.
• Work with SOC teams to analyze and respond to security incidents.
• Lead firewall, SD-WAN, NAT, and routing issue troubleshooting affecting business-critical applications.
• Perform packet capture analysis and use security logs to diagnose network issues.
• Work with vendors (Cisco, Fortinet, Palo Alto, Zscaler) to resolve complex technical issues.
• Develop and enforce firewall and network security policies in compliance with NIST, CIS benchmarks, and ISO 27001 standards.
• Conduct regular security audits and risk assessments.
• Maintain up-to-date documentation of firewall rules, SD-WAN policies, and security configurations.
• Develop scripts (Python, Bash, PowerShell) for automating firewall audits and SD-WAN policy updates.
• Optimize firewall and SD-WAN policies to reduce latency and improve efficiency.
• Implement network automation frameworks to streamline security operations.

Senior Network Security Engineer

• Managing the forward logistics cycle for metering assets, ensuring timely and accurate deliveries from third-party warehouses and to Meter Operators
• Overseeing the return process for removed assets, coordinating with field teams and Meter Operators
• Leading physical stock takes, reconciliations and compliance with internal controls
• Driving best practices in stock management such as first in, first out and priority installations to minimise risk and reduce unnecessary stock movements
• Preparing and delivering regular operational and system reports
• Continuously improving logistics processes to optimise efficiency and service levels
• Building/maintaining strong relationships with Meter Operators and internal teams
• Maintaining accountability for physical stock takes and reconciliations
• Supporting the management of asset flows for a large-scale smart metering programme
• Ensuring all logistics processes meet regulatory, health and safety, environmental and quality standards
• Providing the Operations Manager with high-quality reports and presentations on operational performance

Stock Manager

• Oversees the activities surrounding all infrastructure aspects under its responsibility, across Avangrid.
• Coordinates Linux (RHEL, SUSE), Unix (IBM), Microsoft (HYV, SCCM, Windows) and Storage technology (IBM, Dell, Netapp,), on prem and on the cloud, and backup Infrastructures, such as Commvault, DR replication (SVC) and Dell Apex Backup.
• Manages staff activities, prioritizes tasks, communicates task status with IT Management.
• Ensures adherence to global/local infrastructure blueprints and roadmaps.
• Manages and mentors staff, as needed.
• Lead and manage high-performing technical teams in cloud storage and infrastructure environments.
• Infrastructure lifecycle management (HW/SW).
• Automate storage infrastructure using Ansible.
• Identifies opportunities for improving operational efficiency and reliability while reducing costs.
• Engagement with Applications Team in order to define requirements and needs for Applications Projects execution.
• Resource planning and assignment to applications projects in alignment with Infrastructure projects pipeline.
• Ensure the delivery of services in line with IT metrics and processes.
• Provide leadership for client led and IT led projects.
• Handles task prioritization, performance monitoring, task assignment, task status reporting, project work, and overall lifecycle planning.
• Ownership of the infrastructure inventory in the corporate CMDB, ensuring the quality of the data.
• Manages budgets, dossiers, licensing, contract spend approvals and reports on budget variances.
• Local and Global Project Management Delivery.
• Manage coordination with the Global peers in TPO.
• Coordination for global TPO infrastructure related projects.
• Manages resources (people, processes and technology).
• Maintains and develops the needed skills of the staff.
• Communicates employee feedback, researches and resolves employee questions, and reports performance appraisal results.
• Defines learning paths for the team continuous training.

Manager – Datacenter Infrastructure

• Leads all the technical aspects related the following areas within IT: datacenter network, enterprise corporate connectivity, cloud network technologies, wireless LAN infrastructure, DNS, SDN, and SD-WAN technologies.
• Following AVANGRID Standards, defines technological direction of the team.
• Point of escalation for technical items.
• Delivers excellent levels operational stability and reliability to the enterprise network infrastructure.
• Defines operational programs and identify opportunities for improving operational efficiency and reliability as demanded by AVANGRID Corporate applications.
• Defines and executes programs and projects to ensure network infrastructure is correctly life cycled (hardware and software), patched, and maintained.
• Defines and executes road map for future growth based on company needs, company strategy, considering technological evolution and continuous transformation.
• Provides leadership and oversight on all technical aspects of the area, including technical engineering, operational readiness, early adopter and pilot programs, technology transition and transformation; technology adoption; service delivery and service support.
• Defines Obsolescence guidelines & standards, including obsolescence process and exception procedures.
• Manages risk acceptance register/tracker and monitors obsolescence risk mitigation.
• Leads Cloud computing initiatives in AVANGRID. Defines company strategy.
• Provides technical and economical assessment about the best approach to deploy cloud network services.
• Manages a technically strong team, including task prioritization, performance monitoring, task assignment, task status reporting, project work, resources capabilities.
• Retains and develops staff skills through mentoring and guided training.
• Supervises and evaluates technical security capabilities for all technical components managed by the Network engineering team. Security from the design. Champions best practices in a high-volume, dynamic environment.
• Ensures the enterprise has the capability to support new technology and maintain high levels of service.
• Creates a sustainable IT environment to facilitate growth while maintaining required regulatory compliance and end user requirements.

Senior Manager – Infrastructure, Tech & Ops

Insurance

• Develop and implement a local insurance strategy aligned with the company's risk management framework and global insurance framework.
• Conduct thorough risk assessments to identify potential exposures and recommend appropriate insurance solutions.
• Guide and assist senior management and global insurance team in the development and communication of risk financing policies and standards.
• Oversee the procurement, renewal, and management of all insurance policies, ensuring they meet the company's needs and regulatory requirements.
• Oversee the preparation and submittal of all Insurance Procurement market submittals including Applications for Insurance, related presentations, and response to Market Data Requests for both operational Insurance and individual capital project insurance programs.
• Ensures departmental compliance with contractual, lending, regulatory, and corporate requirements, guidelines, and goals, including turnaround times and reporting.
• Support the Business on Insurance needs and collaborate with both internal and external legal counsel.
• Monitor and control insurance-related budgets and expenditure across Avangrid and for individual CAPEX projects.
• Develop and maintain a high-performance culture, resulting in continued success meeting KPIs and improved levels of customer service to internal and external customers.
• Support Networks Rate Case(s) by providing responses to RFI’s and representing OpCo’s at regulatory hearings.
• Set goals, manage, evaluate, and develop team. Challenge employees, build effective teams, provide staff with coaching, feedback, and development opportunities.
• Develop and deliver presentations on the opportunities, best practices, and issues for alignment, and drive implementation of Insurance and Risk Management initiatives.
• Assess the Insurance market and explore opportunities to develop coverage solutions for newly emerging insurable risks (e.g. Wildfire, NAT/CAT events, etc.).
• Lead the Corporate claims management process, including negotiation and settlement of large insured losses to ensure timely and optimal resolutions while managing recoveries and cashflow.
• Manage relationships with insurance brokers, carriers, and other third-party service providers; ability to lead in-person meetings and effectively communicate corporate strategies, initiatives and undertakings.
• Lead and mentor a team of insurance professionals, fostering a culture of continuous improvement and professional development.