Senior Digital Product Owner

Iberdrola

Senior Digital Product Owner leading digital product strategy at Avangrid. Overseeing enhancements and management of high-impact digital products in an Agile environment.

Posted 7/22/2026full-timeRochester • Connecticut, Maine, New York • 🇺🇸 United StatesSenior💰 $116,640 - $160,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Digital Product Management and Customer Engagement, with a strong focus on delivering innovative solutions that enhance customer experience and drive business objectives. Possesses a deep understanding of the utilities sector and the ability to manage complex stakeholder relationships while promoting digital innovation.

Highest-signal resume keywords

Digital Product ManagementCustomer Centric PropositionsProject ManagementStakeholder EngagementStrategic Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital EngagementProduct ExecutionPricing StrategyNumeracy SkillsStatistical Knowledge

Soft Skills

Excellent Communication SkillsNegotiation SkillsAbility to InfluenceAdaptabilityContinuous Improvement

Certifications & Qualifications

Graduate Degree in Technology or Digital Field

Industry Keywords

Utilities SectorDigital Retail EnvironmentCustomer ExperienceSustainabilityRenewable Energy

About the role

Key responsibilities & impact

Understand the business and customer requirements of the product set.
Deliver competitive advantage through innovative design.
Identify opportunities and threats for digital propositions based on in-depth knowledge of utility and other sectors, coupled with external market factors.
Lead the delivery of innovative mobile and/or web projects and enhancements that deliver quality solutions and enhance customer experience.
Deliver excellent customer service and actively promote customer service standards within area of responsibility.
Adapt rapidly and effectively to an increasingly regulated competitive market and to reflect any changes to business objectives.
Act as a champion for digital innovation.
Ensure accuracy and timeliness of product execution and pricing.
Engage and collaborate with Marketing, Product, CLM, and Customer Care to ensure their requirements are effectively incorporated into the product planning to deliver a valued product for customers while meeting key business objectives.
Prioritize the product backlog.
Actively engage with the team throughout the entire delivery process and always being available to answer questions.
Work closely with key stakeholders throughout the organization.
Have strong knowledge of Avangrid as a company and its drive and motivations for offering digital first solutions for customers, that promotes sustainability and growth in a growing renewable world.
Engage with third party vendors, including managing the relationship with account managers, and ensuring vendors provide outputs as required.

Requirements

What you’ll need

Graduate degree (or equivalent) in a Technology or Digital field, plus 7-10 years of relevant experience in a Digital Retail environment across more than one functional area.
Experience in creating strong customer centric propositions and products and project management.
Excellent written and verbal communication skills.
Demonstrable track record of effective communication and negotiation internally and externally.
Ability to manage a complex set of parallel and overlapping issues, strategic objectives and customer needs (technological, financial, business process and customer behavior) and to synthesize into a clear strategic vision for Digital Engagement.
Strong business acumen to shape and inform strategic plans based on value.
Confidence in challenging convention with strong abilities to influence cross-group teams and build executive relationships.
External awareness of the global utilities & other industry to identify opportunities for the Iberdrola group.
Ability to deliver results whilst managing multiple stakeholders and competing demands within a rapidly changing environment.
Proven ability to generate continuous improvement in daily operations.
High degree of numeracy skills, including some statistical knowledge.
A clear understanding of the financial impacts of Digital engagement.
Extensive experience of digital, with specific focus on Digital Product and delivery in a large corporate environment.
Requirement to travel within Avangrid operating areas as appropriate.

Benefits

Comp & perks

Competitive benefits and growth opportunities
Generous performance ‑ based bonuses
12% 401(k) match
Comprehensive health, dental, and vision insurance
Tuition reimbursement
Professional development and clear career ‑ advancement pathways