Manager, North American Payroll Services

iA Financial Group (Industrial Alliance)

Manager of North American Payroll Services at iA Financial Group overseeing payroll operations across Canada and the U.S. Responsible for team leadership, compliance, and process optimization.

Posted 7/16/2026full-timeQuebec • 🇨🇦 CanadaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in payroll management and human resources operations, with a strong focus on leadership, strategic planning, and process optimization. Proficient in leveraging technologies like Workday and artificial intelligence to drive continuous improvement and operational excellence.

Highest-signal resume keywords

Payroll ManagementLeadership ExperienceWorkday ProficiencyTax ComplianceHuman Resources Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll ManagementTax ComplianceHuman Resources OperationsPerformance ManagementTalent DevelopmentSuccession PlanningProcess OptimizationStrategic PlanningGovernance FrameworkQuality Assurance

Soft Skills

Influential LeadershipCommunicationStakeholder EngagementContinuous ImprovementProblem Solving

Tools & Technologies

WorkdayArtificial Intelligence

Industry Keywords

Payroll OperationsRegulatory CompliancePerformance IndicatorsSystem MigrationsMergers and Acquisitions

About the role

Key responsibilities & impact

Provide engaging leadership by developing a team, overseeing performance management, talent development, and succession planning
Assume overall accountability for Canadian and U.S. payroll operations, including tax and regulatory compliance
Define and evolve the organizational structure, priorities, and objectives of the department in alignment with business strategies
Lead the optimization of payroll and HR processes by resolving operational challenges and leveraging system capabilities, including Workday and artificial intelligence
Act as a strategic partner to stakeholders and contribute to the delivery of large-scale initiatives and projects
Represent the department to senior leadership by communicating strategic directions, results, and key issues
Drive continuous improvement and the transformation of payroll processes through innovation and emerging technologies, including artificial intelligence
Establish performance indicators and a governance framework to optimize results and support informed decision-making
Ensure rigorous management of operations and projects, including planning, priorities, timelines, and deliverable quality
Implement control, audit, and quality assurance mechanisms and provide strategic leadership on cross-functional issues
Demonstrate influential leadership in transformation initiatives, system migrations, and mergers and acquisitions activities

Requirements

What you’ll need

15 years of relevant experience in payroll management or related fields
10 years in leadership roles
Bachelor's degree in Business Administration or a related field
Advanced knowledge of human resources operations and payroll
Advanced level of English and French proficiency
Experience with Workday is considered a strong asset

Benefits

Comp & perks

Flexible group insurance
Competitive pension plan
Stock purchase plan
Vacation and wellness/personal development days
Telemedicine
Employee and family assistance program
Ergonomic furniture program
Performance bonus
Discounts on iA products