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Marketing Research Advisor, Voice of Customers and Advisors
iA Financial Group (Industrial Alliance)Marketing Research Advisor optimizing measurement initiatives and providing actionable recommendations. Enhancing client and advisor experiences for a financial services leader in Canada.
About the role
Key responsibilities & impact- Take ownership of, enhance, and optimize current measurement initiatives
- Design and implement new measurement initiatives for key moments in the client and advisor journeys
- Explore, analyze, and synthesize Voice of Customer data and feedback
- Advise on and operationalize concrete improvement recommendations
- Actively collaborate with and influence various business units
Requirements
What you’ll need- At least 5 years of experience in marketing research (or a related field)
- Strong expertise in marketing research, particularly quantitative methods (surveys, etc.)
- Excellent ability to analyze data and understand business realities
- Ability to manage research projects and influence stakeholders
- Degree in business administration, marketing, or another relevant field
- Advanced level of English proficiency
Benefits
Comp & perks- Flexible group insurance
- Competitive pension plan
- Stock purchase plan
- Vacation and wellness/personal development days
- Telemedicine
- Employee and family assistance program
- Ergonomic furniture program
- Performance bonus
- Discounts on iA products
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
marketing researchquantitative methodsdata analysisproject management
Soft Skills
collaborationinfluencecommunication