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Manager, Enterprise CAB
iA Financial Group (Industrial Alliance)Manager of change management processes at iA Financial Group, overseeing IT change governance and operational parameters. Facilitating meetings, assessing change risks, and collaborating with stakeholders.
Tech Stack
Tools & technologiesITSMServiceNow
About the role
Key responsibilities & impact- Organize and facilitate weekly Enterprise CAB and TAB meetings
- Assess the quality of high-risk changes submitted by CABs
- Approve or reject changes based on compliance, risk, and IT impact criteria
- Collaborate closely with sector CAB managers and stakeholders
- Implement monitoring and reporting mechanisms
- Manage operational parameters of change enablement practices within ITSM tool
Requirements
What you’ll need- Experience in IT change management
- Facilitating decision-making committees
- Coordinating cross-functional processes
- Strong ability to manage group dynamics
- Experience with ITIL and ITSM tools (e.g., ServiceNow)
- Advanced proficiency in French and English
Benefits
Comp & perks- Flexible group insurance
- Competitive pension plan
- Stock purchase plan
- Vacation and wellness/personal development days
- Telemedicine
- Employee and family assistance program
- Ergonomic furniture program
- Performance bonus
- Discounts on iA products
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT change managementITILITSM
Soft Skills
facilitating decision-makingcoordinating cross-functional processesmanaging group dynamics