Business Systems Analyst

iA Financial Group (Industrial Alliance)

Business Systems Analyst managing and evolving organizational tools for iA Financial Group. Collaborating with stakeholders to ensure effective communication and tool adoption while supporting continuous improvement initiatives.

Posted 6/13/2026full-timeMontreal • 🇨🇦 CanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage, update, and evolve business system tools (frameworks, corporate calendar, management cycles, platforms, and related content)
Ensure consistency and quality of content in collaboration with subject matter experts and component owners
Coordinate contributions from various stakeholders to ensure tools reflect the organizational reality and evolving priorities
Structure and deploy tools across the organization while ensuring their integration into corporate processes and ways of working
Contribute, alongside Business Systems Strategic Advisors, to the development of the communication strategy
Lead and execute the business system communication plan by adapting messages, formats, and channels to different audiences
Produce clear, simple, and effective communication materials (presentations, intranet pages, guides, learning content, etc.) to facilitate tool adoption
Increase usage and adoption of tools by identifying barriers, proposing solutions, and supporting managers and teams
Support continuous improvement initiatives by integrating field learnings and adjusting tools to maximize their value

Requirements

What you’ll need

3 to 7 years of experience in analysis, coordination, communication, or continuous improvement, ideally in a complex organizational environment
Known for their ability to manage and deploy organizational tools, content, and reference frameworks (intranet, guides, processes, frameworks)
Strong communication and simplification skills, ability to make complex concepts accessible
Strong ability to structure information effectively and intuitively, keen interest in user experience and tool clarity
Ability to collaborate with multiple stakeholders, including experts, managers, and operational teams
Rigor and strong organizational skills, ability to manage multiple deliverables simultaneously
Proactivity and autonomy, focus on continuous improvement and delivering concrete impact
Knowledge of Lean, process management, or organizational performance (an asset)
Advanced level of English and French proficiency

Benefits

Comp & perks

Flexible group insurance
Competitive pension plan
Stock purchase plan
Vacation and wellness/personal development days
Telemedicine
Employee and family assistance program
Ergonomic furniture program
Performance bonus
Discounts on iA products

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

analysiscoordinationcontinuous improvementcontent managementprocess managementuser experiencetool adoptioncommunication strategyorganizational toolsframeworks

Soft Skills

strong communication skillssimplification skillsinformation structuringcollaborationorganizational skillsproactivityautonomyfocus on continuous improvementability to manage multiple deliverableskeen interest in user experience