Compensation Specialist

iA Financial Group (Industrial Alliance)

Compensation Specialist at iA Financial Group processing transactions for distribution networks. Engaging in analytical roles and providing customer service regarding compensation matters.

Posted 5/16/2026full-timeMontreal • 🇨🇦 CanadaJuniorMid-Level💰 CA$52,000 - CA$57,000 per yearWebsite

About the role

Key responsibilities & impact

Providing customer service by email and phone to the sales team or distribution networks;
Analyzing, processing, and explaining complex situations, and proposing clear and precise solutions;
Acting as a reference for the sales team by clearly explaining compensation rules;
Using multiple computer systems daily to process requests and follow up accordingly;
Identifying and reporting non-standard situations and collaborating to find effective solutions;
Participating in continuous improvement initiatives and professional development opportunities.

Requirements

What you’ll need

2 to 3 years of experience in an analytical role;
Recognized for strong analytical skills and the ability to structure information;
Stands out for transparency, high quality standards, and a strong desire to learn;
Demonstrates great rigor and strong attention to detail;
Known for a collaborative mindset and openness to asking questions;
Advanced level of French for communication with unilingual French clients;
Advanced level of English for communication with unilingual English clients.

Benefits

Comp & perks

A work environment where learning and development come together with a collective pursuit of excellence;
A healthy, safe, fair, and inclusive environment;
Opportunities for professional growth through structured development support;
The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

analytical skillsproblem solvinginformation structuring

Soft Skills

customer servicetransparencyhigh quality standardsdesire to learnattention to detailcollaborative mindsetopenness to asking questions