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Operational Excellence Advisor
iA Financial Group (Industrial Alliance)Operational Excellence Advisor at iA Financial Group enhancing operational effectiveness and efficiency through strategic advisory and Lean methodologies. Supporting leaders in performance management and fostering a high-performance culture.
About the role
Key responsibilities & impact- Improving sector performance by implementing elements of the integrated performance strategy, while ensuring initiatives are aligned with the organization’s strategic objectives.
- Developing, delivering, and monitoring performance improvement plans in support of operational priorities, business challenges, and strategic directions.
- Acting as a trusted advisor to optimize operational effectiveness and efficiency, leveraging proven methodologies, including Lean.
- Contributing to a high-performance culture by training, coaching, and supporting leaders and their teams in Lean, performance management, and continuous improvement.
- Facilitating the adoption, integration, and increased maturity of virtual performance management rooms (ObeiA) in collaboration with process experts, while supporting effective change management.
- Promoting cross-functional communication and collaboration to ensure consistency, synergy, and flow in the execution of organizational strategies, notably through performance forums.
Requirements
What you’ll need- Holds a university degree in Business Administration or a related field.
- Has 5 to 10 years of experience in strategic advisory roles or operational excellence.
- Is recognized for strong facilitation skills, a structured approach, and the ability to mobilize stakeholders in change environments.
- Demonstrates strong influencing skills and ease in collaborating closely with executive and leadership teams.
- Stands out for excellent communication and leadership skills, enabling impact at all levels of the organization.
- Intermediate level of English proficiency, as the role requires daily conversations with unilingual English-speaking colleagues and partners, as well as the ability to read, understand, and produce business documents (e.g. deliverables, presentations, written communications).
Benefits
Comp & perks- A healthy, fair, inclusive, and safe workplace where everyone’s potential can fully thrive.
- A hybrid work model, supported by flexibility and inspiring workspaces.
- Competitive benefits, including flexible group insurance, a competitive pension plan, employee share purchase plan, vacation and wellness days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and more.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance improvementoperational excellenceLean methodologiesperformance managementcontinuous improvementchange managementstrategic advisorybusiness administration
Soft Skills
facilitation skillsstructured approachstakeholder mobilizationinfluencing skillscollaborationcommunication skillsleadership skills