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Talent and Culture Coordinator
iA Financial Group (Industrial Alliance)Talent and Culture Coordinator managing various HR and learning platforms at PPI. This role supports Talent Development with logistics, course assignments, and process improvements.
About the role
Key responsibilities & impact- Provide administrative support to the Talent Development and Learning team, including course assignments, scheduling, and development platforms such as Skillsoft, Workday and other online learning systems.
- Utilize tools such as Visio to map out current state processes and workflows.
- Maintain access and permissions for assigning courses across various platforms.
- Develop a thorough understanding of all HR and L&D platforms, including Teams, Slides, Hoopis, Prysm, and others.
- Assist with marketing initiatives related to learning and development programs.
- Monitor and report on platform usage, course completions, and Continuing Education (CE) credits.
- Provide insights from Talent Development and Learning on projects when required.
- Support the assignment of customized learner journeys for new hires, including onboarding support and escalation of questions or concerns to leadership.
- Support the scheduling of training sessions and manage related logistics
- Maintain up to date organizational charts.
- Act as point of contact for system updates to Bravo and Employee Survey tools.
- Provide back up support for recruitment, anniversary programs and new hires/exits communications.
- Assist with updates for PPI Employee Call slides (new hires, anniversaries, promotions).
- Update employee listing for recognition program (Bravo) and send event related gifts to employees.
Requirements
What you’ll need- 1–3 years related experience in Learning and Development coordination / HR admin or similar role
- Experience with HR and L&D platforms and tools (e.g., Teams, Hoopis, Skillsoft, Workday, Visio)
- Experience coordinating training logistics - including scheduling sessions, supporting onboarding learner journeys, handling escalations - and monitoring/analyzing platform usage and course completion data
- Exceptional attention to detail with highly developed organizational skills
- Collaborative team player with strong interpersonal skills and a proven ability to build relationships at all levels of the organization
- Excellent written and verbal communication skills, comfortable partnering with leaders and customizing onboarding experiences
- Demonstrated proactive organizational skills with the ability to plan and prioritize work and exercise flexibility in balancing changing priorities while managing deadlines and schedules
- Strong interest and aptitude for technology
- Strong service orientation with the ability to provide effective, timely support employees and leaders
- Ability to provide translations support (English and French) preferred
- Advanced level of English required
Benefits
Comp & perks- Hybrid work environment
- Opportunities to learn and develop skills
- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Learning and Development coordinationHR administrationtraining logistics coordinationmonitoring platform usageanalyzing course completion dataattention to detailorganizational skillsbilingual support
Soft Skills
collaborative team playerinterpersonal skillswritten communicationverbal communicationrelationship buildingproactive organizational skillsflexibilityservice orientation