
Forward Deployed Infrastructure Engineer
Hyperbolic
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Be the technical point-of-contact during trials, running both standardized and custom benchmarks to prove our value.
- Design, run, and analyze benchmarks across customer workloads — including comparisons against AWS, Lambda, and others.
- Diagnose performance issues (GPU utilization, NCCL setup, container configs) and recommend fixes.
- Package results into clear, credible reports and handoffs that make technical findings easy to act on.
- Own and maintain the scripts, containers, and environments used to validate performance across SKUs and setups.
- Identify performance gaps, optimize cluster configs, and work with supply and engineering to close the loop.
Requirements
- Experience running infra performance tests or ML model benchmarks (training, inference, or both).
- Strong knowledge of GPU cloud infra — how workloads run, what bottlenecks to watch for, and how configs affect performance.
- Clear and fast written communication (reports, docs, handoffs).
- Ability to juggle multiple trials/projects at once.
- Familiarity with the landscape (AWS, Lambda, CoreWeave, Runpod, etc.).
- Bonus points if you have: prior customer-facing experience in a startup or devtools setting. Background as an ML engineer, solutions architect, or technical account manager.
Benefits
- Hyperbolic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance testingML model benchmarkingGPU utilizationNCCL setupcontainer configurationperformance optimizationcluster configuration
Soft Skills
written communicationmultitaskingcustomer-facing experience