Forward Deployed Infrastructure Engineer

Hyperbolic

Serve as technical contact running infra performance tests and diagnosing issues for an AI cloud platform. Engage in customer trials and benchmark workloads for GPU performance.

Posted 4/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AWSCloud

About the role

Key responsibilities & impact

Be the technical point-of-contact during trials, running both standardized and custom benchmarks to prove our value.
Design, run, and analyze benchmarks across customer workloads — including comparisons against AWS, Lambda, and others.
Diagnose performance issues (GPU utilization, NCCL setup, container configs) and recommend fixes.
Package results into clear, credible reports and handoffs that make technical findings easy to act on.
Own and maintain the scripts, containers, and environments used to validate performance across SKUs and setups.
Identify performance gaps, optimize cluster configs, and work with supply and engineering to close the loop.

Requirements

What you’ll need

Experience running infra performance tests or ML model benchmarks (training, inference, or both).
Strong knowledge of GPU cloud infra — how workloads run, what bottlenecks to watch for, and how configs affect performance.
Clear and fast written communication (reports, docs, handoffs).
Ability to juggle multiple trials/projects at once.
Familiarity with the landscape (AWS, Lambda, CoreWeave, Runpod, etc.).
Bonus points if you have: prior customer-facing experience in a startup or devtools setting. Background as an ML engineer, solutions architect, or technical account manager.

Benefits

Comp & perks

Hyperbolic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ATS Keywords

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Hard Skills & Tools

performance testingML model benchmarkingGPU utilizationNCCL setupcontainer configurationperformance optimizationcluster configuration

Soft Skills

written communicationmultitaskingcustomer-facing experience