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Casual Shift Supervisor
Hungry Jack's® Pty LtdCasual Shift Supervisor leading shifts and mentoring crew at Hungry Jack’s in Australia. Ensuring compliance with safety standards and delivering exceptional service to guests during operations.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in supervising shifts and ensuring compliance with safety and operational standards while fostering a culture of inclusiveness and accountability. Committed to training and mentoring team members to deliver exceptional guest service and support sales growth.
Highest-signal resume keywords
Shift SupervisionTraining And CoachingGuest Service ExcellenceSales Growth SupportSafety Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
High EnergySense Of UrgencyTeam MentoringGuest Obsessed Mindset
Industry Keywords
Retail ExperienceHospitality ExperienceNational Marketing PlanInclusivenessAccountability
About the role
Key responsibilities & impact- Leading and supervising shifts to ensure smooth and safe operations.
- Ensuring compliance with safety and operational standards.
- Providing training and coaching to team members.
- Role modelling outstanding guest service.
- Supporting sales growth through exceptional service and suggestive selling.
- Executing the National Marketing Plan to enhance customer experience.
- Encouraging a culture of inclusiveness, trust, and accountability.
Requirements
What you’ll need- Experience in retail or hospitality.
- A passion for training, coaching, and mentoring team members.
- A ‘Guest Obsessed’ mindset and commitment to exceptional service.
- Values that align with ours: People Power, 100% Guest Obsessed, Stronger Together, Make a Difference, and Growth Mindset.
- High energy and a strong sense of urgency.
Benefits
Comp & perks- On-the-job training to develop your leadership skills.
- Extensive leadership and succession training for career advancement.
- Clear career pathways for promotion across our restaurant network.
- Competitive pay and penalty rates.
- Amazing staff discounts through our benefits platform, Jackpot.
- Opportunities to complete nationally accredited qualifications in retail and hospitality.