hungerhub

Client Account Manager

hungerhub

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

About the role

  • Manage the relationship with mid-market clients
  • Set up recurring check-ins with corporate clients
  • Problem solve with external stakeholders
  • Problem solve with other departments at hungerhub
  • Establish yourself as the resource to help clients navigate their corporate catering and meal program needs
  • Conduct onboarding calls for new clients
  • Guide incoming clients through the platform
  • Manage a team of customer service staff

Requirements

  • Proven experience in Account Management or Customer Success roles
  • Attention to detail and organization skills
  • Problem solving
  • Passion for client satisfaction
  • Ability to develop a comprehensive understanding of our solutions
  • Great interpersonal and communication skills
  • Self-motivated and target-driven
  • Familiarity with the foodtech or catering industries is a plus
Benefits
  • Competitive salary with performance-based incentives
  • Company-wide health benefits
  • Opportunity to make a significant impact on the growth and success of a dynamic startup
  • A collaborative work environment that encourages new ideas and innovation
  • Growth and career development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
attention to detailorganization skillsproblem solvingclient satisfactioninterpersonal skillscommunication skillsself-motivatedtarget-driven
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