Engineering Manager, CRM Systems

Human Interest

Engineering Manager leading a Salesforce team to drive innovations in CRM systems. Overseeing development and operational support for Human Interest’s customer-centric technology solutions.

Posted 7/25/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $220,000 - $265,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading Salesforce teams, establishing technical strategies, and delivering scalable solutions that enhance customer lifecycle workflows. Proficient in software architecture, CI/CD practices, and leveraging AI capabilities to drive productivity and outcomes.

Highest-signal resume keywords

Salesforce LeadershipSoftware ArchitectureCI/CD ImplementationAI Coding Agents ExperienceSalesforce Platform Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesforceAPIsIntegrationsAutomated TestingCI/CDSales CloudService CloudCPQApexLightning Web Components

Soft Skills

Excellent CommunicationRelationship Building

Tools & Technologies

AgentforceClaude CodeCodexCursor

Certifications & Qualifications

Bachelor’s Degree in Computer Science

Industry Keywords

Technical StrategyArchitectureGTM WorkflowsCS&O WorkflowsIncident ResponseOperational Support

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead, hire, and develop a high-performing team of Salesforce administrators and developers operating at the leading edge of AI adoption.
Partner with Product to establish a clear technical strategy, architecture, and roadmap for Human Interest’s CRM systems.
Deliver reliable, scalable solutions that support critical GTM and CS&O workflows across the customer lifecycle.
Invest in platform, architecture, testing, observability, and CI/CD improvements that increase delivery speed and minimize production errors.
Establish the processes the team needs to successfully develop, maintain, and support its solutions, including sprint planning, technical design reviews, release management, on-call rotations, incident response, and quarterly planning.
Identify opportunities to use Agentforce and other AI capabilities to improve employee productivity and customer outcomes.
Make thoughtful build-versus-buy decisions, including whether a capability should be implemented in Salesforce, provided by another vendor, or built as a custom solution.

Requirements

What you’ll need

5+ years of experience leading engineering or technical teams in the Salesforce domain
Prior hands-on software engineering experience and a strong understanding of software architecture, APIs, integrations, automated testing, and CI/CD
Experience with Salesforce platform capabilities and concepts such as Sales Cloud, Service Cloud, CPQ, Flow, Apex, Lightning Web Components, data modeling, security and permissions, and system integrations
Experience establishing effective engineering practices for planning, development, code review, deployment, incident response, and operational support
Experience directing AI coding agents (e.g. Claude Code, Codex, or Cursor) in a professional setting
Excellent communication skills and the ability to build trusted relationships with stakeholders
A bachelor’s degree in Computer Science or a related technical field.

Benefits

Comp & perks

A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
Top-of-the-line health plans, as well as dental and vision insurance
Competitive time off and parental leave
Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
Lyra: Enhanced Mental Health Support for Employees and dependents
Carrot: Fertility healthcare and family forming benefits
Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
Monthly work-from-home stipend; quarterly lifestyle stipend
Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.