Contribution Trade Operations Associate

Human Interest

Contribution Trade Operations Associate supporting payroll processing at Human Interest. Join a high-growth fintech company ensuring accessible retirement benefits for all.

Posted 6/15/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $24 per hourWebsite

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

reconciliation skillsdata accuracydata reportingproject supportcontribution processingerror correctionoperational processescustomer account management401(k) recordkeepingaccounting

Soft Skills

attention to detailorganizational skillsclear communicationtime managementproblem-solvingteamworkindependenceresearch interestprocess improvementadaptability

Certifications & Qualifications

Bachelor's Degree

About the role

Key responsibilities & impact

Ensure that all data is reviewed for accuracy and discrepancies are identified and escalated, contributing to accurate and compliant customer accounts.
Achieve consistent, timely processing of contributions, meeting deadlines and ensuring customers’ contributions are correctly applied without delays.
Proactively identify discrepancies and correct errors, ensuring high-quality, consistent data for reporting and operational purposes.
Support a smooth flow of information between teams to resolve customer inquiries quickly and contribute ideas to streamline workflows, improving overall operational efficiency.
Gain proficiency in the company's operational processes, becoming a trusted point of contact for day-to-day support and offering insights on how to enhance these processes.
Assist in the successful completion of key projects by contributing to tasks on time, supporting project leads, and ensuring high standards of quality in project deliverables.
This position's duties and assignments are subject to modification based on organizational needs.

Requirements

What you’ll need

Strong attention to detail
Good organizational skills
Clear communication skills, both verbal and written
Ability to work efficiently in a fast-paced environment
Comfortable working both independently and as part of a team
Strong aptitude for working with numbers
Time management skills to prioritize tasks effectively
Basic problem-solving abilities
Interest in research and learning
Willingness to identify and suggest process improvements
1-2 years of experience in Accounting or 401(k) Recordkeeping
Bachelor's Degree
Basic reconciliation skills

Benefits

Comp & perks

A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
Top-of-the-line health plans, as well as dental and vision insurance
Competitive time off and parental leave
Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
Lyra: Enhanced Mental Health Support for Employees and dependents
Carrot: Fertility healthcare and family forming benefits
Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
Monthly work-from-home stipend; quarterly lifestyle stipend
Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.