Payroll Connections Specialist

Human Interest

Payroll Connections Specialist enabling and optimizing payroll integrations for clients at Human Interest. Collaborating with various departments to ensure seamless data integration.

Posted 6/15/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $29 - $31 per hourWebsite

About the role

Key responsibilities & impact

Be the main point of contact for clients, responsible for helping them establish technical integrations with 400+ payroll providers
Develop an in-depth understanding of payroll provider systems and interrogate incoming payroll data for accuracy and completeness
Use problem-solving and decision-making skills to navigate technical issues which impact the flow of data between the client, Human Interest, and the payroll partner
Accurately evaluate data discrepancies and work independently to make appropriate adjustments, with the understanding that they impact our clients and millions of dollars in assets under management
Assist in drafting procedures detailing the flow of payroll-related information, while demonstrating an understanding of SEC, DOL, and IRS regulations that impact our business
Investigate technology issues, identify root causes, and work with various departments to develop and implement solutions
Independently guide clients through data analysis and assist with their data transmission efforts
Communicate professionally to both internal and external clients while focusing on needs-driven solutions
Identify areas for process improvement and assist in leading projects which may broadly impact our business

Requirements

What you’ll need

3+ years of experience in a professional role demonstrating strong technical troubleshooting and analytical skills.
At least 1 year of dedicated customer service experience paired with exceptional verbal and written communication skills.
A robust work ethic and a proven ability to manage projects, work independently, and deliver high-quality results with minimal supervision.
Prior experience working with retirement plans or payroll providers, alongside a general grasp of governing industry regulations.
The ability to quickly adapt to various HRIS/client systems, troubleshoot software issues, and execute solutions under tight timelines.
A passion for process improvement, a desire to master new programs, and a demonstrated ability to effectively champion change.
Extreme, uncompromised attention to detail and a commitment to quality output.
Exceptional PC literacy, including advanced expertise across the G-Suite product ecosystem.

Benefits

Comp & perks

A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
Top-of-the-line health plans, as well as dental and vision insurance
Competitive time off and parental leave
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Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
Monthly work-from-home stipend; quarterly lifestyle stipend
Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical troubleshootingdata analysisdata transmissionproblem-solvingdecision-makingdata evaluationprocess improvementproject managementattention to detailanalytical skills

Soft Skills

customer serviceverbal communicationwritten communicationindependent workprofessional communicationneeds-driven solutionsadaptabilitychampioning changework ethicquality commitment