Senior Director, Advisory Services
Taproot Foundation
Program Manager, Productivity Tools
Human Interest
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $110,000 per year
Job Level
Mid-LevelSenior
About the role
- Serve as the strategic lead and subject matter expert for productivity tools used by the Revenue organization: research, evaluate, implement, and decommission SaaS products
- Own and execute programs for successful tool adoption, ensuring seamless transitions, optimal configuration, and maximal return on software investments
- Revise workflows to incorporate new features and AI efficiencies; train agents and tune large language models to enhance end-user productivity
- Maintain a tool stack by tracking renewal dates, assessing vendor performance, and leading negotiations to secure favorable terms and pricing
- Conduct deep analysis of tool usage and outcomes to develop strategic insights that justify spending and inform decision-making
- Propose adoption of new tools and renewal of existing contracts with business cases, ROI, and integration plans for leadership
- Collaborate with cross-functional leadership to align the productivity tools roadmap with organizational goals
- Oversee user assistance, account provisioning, and enablement support, delegating operational tasks while providing strategic guidance
- Other duties as assigned by the business
Requirements
- Demonstrated senior-level experience in SaaS management, vendor relations, or IT strategy, including successful contract negotiations
- A history of effective project management, including roadmapping, task delegation, progress tracking, and achieving business outcomes
- Proven experience leveraging AI tools to enhance work efficiency, including refining prompts, training AI agents, and manipulating Large Language Models (LLMs)
- Advanced proficiency in data analysis and reporting, translating complex data from tool logs and system reports into actionable business insights
- Capability to create and present concise business proposals to senior leadership
- Deep expertise in the administration and deployment of core business tools such as CRM and sales enablement platforms
- Exceptional communication and negotiation skills
- Superior ability to organize and prioritize, managing multiple high-stakes initiatives with minimal supervision
Benefits
- A great 401(k) plan: dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
- Top-of-the-line health plans, as well as dental and vision insurance
- Competitive time off and parental leave
- Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
- Lyra: Enhanced Mental Health Support for Employees and dependents
- Carrot: Fertility healthcare and family forming benefits
- Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
- Monthly work-from-home stipend; quarterly lifestyle stipend
- Engaging team-building experiences, ranging from virtual social events to team offsites
- Bonuses, commissions, and equity may be offered
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaS managementvendor relationsIT strategyproject managementdata analysisreportingAI toolsLarge Language ModelsCRMsales enablement
Soft skills
communicationnegotiationorganizationprioritizationtask delegationstrategic guidancecollaborationpresentation skillsanalytical thinkingproblem-solving
