Salary
💰 $70,000 - $80,000 per year
Job Level
Mid-LevelSenior
About the role
- Copyedit and proofread content for clarity, accuracy, and adherence to established style guides and legal requirements
- Fact-check and verify data, research, and claims to ensure all published content and communications are accurate, legally compliant, and aligned with industry and brand style standards
- Analyze, manage, and document customer data, industry surveys, and third-party sources to identify trends and summarize findings
- Liaise between Marketing, Sales, Legal, Finance, and Data teams to analyze, manage, and document troves of data and serve as an organizational gatekeeper for content across the customer lifecycle
- Juggle projects and deadlines and occasionally pinch-hit as a content writer to help 10x campaign production and GTM initiatives
- Drive data governance by streamlining documentation and auditing the asset library on regular cadences (quarterly)
- Rapidly review and edit Sales, Customer Success, and Product communications within SLAs as a critical quality control checkpoint
- Deeply understand the pain points and needs of B2B and B2B2C target audiences and serve as a brand advocate across all customer touchpoints
- Report to the Manager, Content Strategy as an individual contributor with cross-functional leadership opportunities
Requirements
- 4-7+ years of relevant professional experience in a related role (research, journalism, editing, or an information background)
- Unparalleled attention to detail
- Exceptional command of grammar, punctuation, and syntax, and strong understanding of conventions (e.g., AP Stylebook)
- A deep curiosity for research and data, with a track record of translating complex concepts and datasets into clear, compelling, and compliant narratives
- Experience in a regulated industry like finance or fintech, demonstrating a foundational knowledge of compliance requirements and the ability to navigate them effectively
- Proven ability to work autonomously and collaboratively, managing deadlines and prioritizing tasks with a high degree of ownership and self-sufficiency
- A collaborative and solutions-oriented mindset, with a track record of partnering with cross-functional teams (including Legal, Product, and Sales) to drive initiatives to completion
- Nice to have: Bachelor’s degree in Communications, Marketing, Journalism, or a related field
- Nice to have: Experience at a fast-paced, high-growth startup/SaaS company
- Nice to have: Familiarity with 401(k) and/or financial services products
- Nice to have: Experience with a baseline content marketing (CMS, analytics) and project management (Jira, Google Suite, etc.) toolkit