Human Interest

Recordkeeping Operations Associate

Human Interest

full-time

Posted on:

Location Type: Remote

Location: Remote • Utah • 🇺🇸 United States

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Salary

💰 $2,361 - $2,800 per month

Job Level

JuniorMid-Level

About the role

  • Review and reconcile account data within both retirement accounts and HI operating accounts
  • Become an expert in 3-4 operational processes and serve as an advanced source of knowledge for HI stakeholders
  • Provide transactional assistance to Ops teams across the organization when necessary to support scenarios of high volume, interim product development, or prioritized business needs
  • Trace transaction information through the recordkeeping lifecycle
  • Identify, analyze, and propose practical solutions for operational challenges while collaborating with team members to implement improvements
  • Assist triaging incoming assignments to teammates
  • Contribute to team improvement initiatives and projects
  • Handle varied workload composition of 5-7 types of team tasks including complex assignments and highly escalations issues

Requirements

  • Meticulous attention to detail
  • Capacity to plan ahead and meet performance goals
  • Effective communication skills, both written and verbal
  • Ability to perform at high efficiency in a fast-paced environment
  • Strong sense of task ownership
  • Determination to overcome challenges
  • Ability to identify and communicate process improvements
  • Ability to trace various types of 401(k) transactions through the recordkeeping lifecycle to identify root cause of reconciliation or recordkeeping errors.
  • Desire to actively participate on a highly engaged team
  • Consistently Exceeds Expectations in your current role
  • 2-3 years' experience within operations of 401(k), banking, or related financial field preferred
  • Strong understanding of Portfolio Management concepts (Positions, Trades, Securities)
Benefits
  • A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
  • Top-of-the-line health plans, as well as dental and vision insurance
  • Competitive time off and parental leave
  • Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
  • Lyra: Enhanced Mental Health Support for Employees and dependents
  • Carrot: Fertility healthcare and family forming benefits
  • Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
  • Monthly work-from-home stipend; quarterly lifestyle stipend
  • Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
401(k) transactionsrecordkeeping lifecycleoperational processestransactional assistanceprocess improvementsreconciliationportfolio managementfinancial analysisdata analysisproblem-solving
Soft skills
attention to detaileffective communicationtask ownershipdeterminationcollaborationplanningadaptabilityteamworkinitiativeperformance goals