Senior Claims Advocate – Property & Casualty Claims

HUB International

Senior claims advocate handling Property & Casualty coverage disputes for HUB International, a full-service insurance brokerage. Managing client claims, carrier negotiations, appeals, and cross-functional claims strategy.

Posted 8/4/2026full-timeMelville • Connecticut, New Jersey • 🇺🇸 United StatesSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in handling Property & Casualty claims, including General Liability, Property, and Auto lines, while effectively managing relationships with carriers and clients. Proficient in claims management systems and policy language analysis, with a focus on operational initiatives and team mentorship.

Highest-signal resume keywords

Property & Casualty Claims ManagementGeneral Liability Coverage KnowledgeClaims Management Systems ProficiencyStrong Written And Verbal CommunicationBachelor's Degree

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AdvocacyClaims AdjustingPolicy Language ReviewCoverage RebuttalsE&O Exposure IdentificationClaims File AuditsMulti-Jurisdictional Claims HandlingSpecial Handling InstructionsOperational Initiatives SupportReal Estate Claims Management

Soft Skills

Organizational SkillsRelationship BuildingTeam MentorshipEffective CollaborationPrioritization

Tools & Technologies

EpicClaims Management SystemsSmartsheetOffice Productivity Tools

Certifications & Qualifications

CPRIAAINSARMCPCU

Industry Keywords

Insurance ClaimsBrokerage EnvironmentCarrier EnvironmentSelf-Insured AccountsCaptive AccountsUmbrella/Excess CoveragePolicy FormsQuarterly Claim ReviewsPRISM CallsHealthcare Risk Management

About the role

Key responsibilities & impact

Handle a portfolio of Property & Casualty claims across General Liability, Property, and Auto lines from initial notice through resolution
Review carrier coverage positions, reservation-of-rights letters, and disclaimers; draft policy-based rebuttals and appeals
Monitor claims activity, maintain diary entries in Epic, and follow up on open matters
Identify potential E&O exposure and escalate matters according to internal protocols
Coordinate with carrier adjusters, defense counsel, and third-party administrators
Serve as day-to-day claims contact for assigned clients
Build relationships with carrier claim adjusters, supervisors, and partner contacts
Participate in PRISM calls, quarterly claim reviews, and renewal strategy meetings
Support Special Handling Instructions for self-insured/captive accounts
Collaborate with Account Executives, producers, and internal departments
Engage across specialty lines, healthcare, and professional/executive risk practice groups
Update claims dashboards, successful results logs, and management reporting tools
Participate in internal training and share knowledge with team members
Mentor junior claims advocates and analysts on coverage questions and claim-handling practices
Support operational initiatives, claims review standardization, and Smartsheet workflows
Assist with claim file audits and pursue continuing education and designations

Requirements

What you’ll need

Minimum of 3–5 years of experience in insurance claims advocacy, claims adjusting, or a related coverage role within a brokerage or carrier environment
Working knowledge of commercial lines coverages, including General Liability, Property, Auto, Umbrella/Excess, and related policy forms
Experience reviewing policy language and contributing to coverage rebuttals or carrier disputes
Strong written and verbal communication skills
Organizational skills to manage a meaningful caseload, prioritize effectively, and meet deadlines
Proficiency with claims management systems such as Epic and standard office productivity tools
Ability to work effectively across departments and with diverse stakeholders
Bachelor's degree (4-year degree)
Required experience listed as 7–10 years of relevant experience
Preferred progress toward or attainment of CPRIA, AINS, ARM, CPCU, or equivalent designation
Preferred experience handling real estate/property management claims
Preferred exposure to self-insured/captive account claims management and Special Handling Instruction protocols
Preferred familiarity with multi-jurisdictional claims handling in NY, NJ, and CT

Benefits

Comp & perks

Medical, Dental, Vision, and Prescription Drug Coverage
Health Plan Reimbursement Program
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
401(k) Savings Plan
Life and Disability Plans
Long-Term Care
Employee Assistance Program (EAP)
Comprehensive Wellness Program
Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
Low-Cost Loan Program and Student Loan Resources
Vacation, Holiday, Sick, and Personal Time Off
Flexible Work Arrangements
Dress for Your Day Policy
Comprehensive Onboarding and Continuing Education
Eligible bonuses, equity and commissions for some positions