Billing Specialist

HUB International

Billing Specialist processing insurance policy billing and invoice collections for HUB International, a global insurance broker. Resolving discrepancies with clients, brokers, and carriers from Lethbridge or Calgary branch locations.

Posted 8/4/2026full-timeLethbridge • 🇨🇦 CanadaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and attention to detail while managing billing transactions and resolving discrepancies. Proficient in communication and collaboration within a diverse team environment.

Highest-signal resume keywords

Customer Service ExperienceBilling Transaction ManagementLevel 1 LicenseWindows-Based Computer ProficiencyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Billing ManagementInvoice CollectionDiscrepancy ResolutionClient CommunicationFast-Paced Environment Adaptability

Soft Skills

Team CollaborationProactive AttitudeEffective Communication

Certifications & Qualifications

Level 1 License

Industry Keywords

Insurance PoliciesClient-Focused Environment

About the role

Key responsibilities & impact

Process and manage billing transactions for assigned policies
Ensure timely and accurate collection of invoices
Work with clients, brokers, and insurance carriers to resolve billing issues and discrepancies
Demonstrate exceptional customer service abilities
Support a diverse team and contribute to a team environment

Requirements

What you’ll need

Minimum Grade 12 education, or equivalent is required
Level 1 license or willingness to obtain is required
Minimum one year customer service experience
Motivated to help support a diverse team and contribute to a team environment
Pro-active and a self-starter with keen attention to detail
Demonstrated ability to communicate effectively in both written and verbal communication
Ability to work in a fast-paced, client-focused environment
Proficiency in Windows-based computer systems
1–2 years of relevant experience
No travel required

Benefits

Comp & perks

Excellent compensation
Benefits
RRSP match
Referral incentives
Company perks
Work flexibility
Paid educational training
Vast learning opportunities
Room for advancement and growth within the organization
Paid day off for your birthday