Operations and Executive Support Lead

HUB International

Operations and Executive Support Lead managing executive administration, office operations, compliance, and client onboarding at HUB International. Supporting insurance, retirement, and wealth management services.

Posted 8/4/2026full-timeMcLean • Virginia • 🇺🇸 United StatesSenior💰 $65,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and multitasking abilities while providing executive administrative support, managing communications, and coordinating office operations. Proficient in Microsoft Office Suite and office management software, ensuring a professional and efficient work environment.

Highest-signal resume keywords

Executive Administrative SupportMicrosoft Office Suite ProficiencyOffice Management Software ProficiencyStrong Written And Verbal CommunicationAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Office ManagementCalendar ManagementTask PrioritizationCompliance CoordinationClient CommunicationPresentation PreparationOnboarding ManagementOperational TroubleshootingEvent CoordinationDatabase Maintenance

Soft Skills

Organizational SkillsMultitaskingInterpersonal SkillsProfessionalismPositive Attitude

Industry Keywords

Executive SupportOffice OperationsVendor ManagementTeam BuildingConfidentiality

About the role

Key responsibilities & impact

Provide executive administrative support to executive members of the organization
Manage the Managing Director’s time, daily appointments, tasks, email, and phone calls
Coordinate the annual office compliance audit with broker/dealer auditors and employees
Oversee day-to-day office operations, including escalation, delegation, decision-making, and office manager management
Coordinate office events, meetings, and team-building activities
Manage the life insurance process from application intake through policy issuance
Coordinate status communications among clients, brokers, and insurance companies
Maintain a clean, organized, stocked, and properly managed work environment
Serve as primary point of contact for vendors and building management
Assist with employee lifecycle documentation, onboarding, access, and equipment
Handle office inquiries and troubleshoot operational issues
Manage executive calendars, meetings, presentations, travel, correspondence, reports, and communications
Coordinate executive meetings, agendas, notes, and action-item follow-up
Facilitate communication among executives, clients, and vendors
Manage the team onboarding new clients and track onboarding milestones
Coordinate preparation of client-specific presentation and meeting materials
Maintain the internal database and lead transition activities
Perform other responsibilities assigned by the Manager

Requirements

What you’ll need

1–2 years of relevant experience
High school or equivalent
Strong attention to detail and ability to prioritize tasks effectively
Excellent organizational and multitasking skills
Strong written and verbal communication skills
Ability to maintain professionalism and confidentiality
Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook
Proficiency in office management software
Ability to work independently and as part of a team in a fast-paced environment
Positive, can-do attitude with excellent interpersonal skills

Benefits

Comp & perks

Medical, Dental, Vision, and Prescription Drug Coverage
Health Plan Reimbursement Program
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
401(k) Savings Plan
Life and Disability Plans
Long-Term Care
Employee Assistance Program (EAP)
Comprehensive Wellness Program
Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
Low-Cost Loan Program and Student Loan Resources
Vacation, Holiday, Sick, and Personal Time Off
Flexible Work Arrangements
Dress for Your Day Policy
Comprehensive Onboarding and Continuing Education
Eligible bonuses, equity and commissions for some positions