Assistant Account Manager

HUB International

Assistant Account Manager providing administrative support for the branch while assisting Account Managers. Entry point into the insurance account management career path with important office operations responsibilities.

Posted 7/25/2026full-timeMesquite • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while providing administrative support in a fast-paced environment. Proficient in managing client accounts and maintaining confidentiality of sensitive information.

Highest-signal resume keywords

Administrative SupportInsurance Industry ExperienceMicrosoft Office ProficiencyOrganizational SkillsProfessional Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryClient Account ManagementMotor Vehicle Records AnalysisCourier Shipment ProcessingOffice Supplies Management

Soft Skills

Attention to DetailTime ManagementInterpersonal SkillsReliabilityConfidentiality

Tools & Technologies

Carrier Management PortalsMultifunction PrinterFedEx Shipping

Certifications & Qualifications

Active Insurance License

Industry Keywords

Client Change RequestsAuto ID CardsCertificates of InsuranceIFTA WorksheetsLoss Runs

About the role

Key responsibilities & impact

Provide front-office and administrative support for the branch
Assist Account Managers with day-to-day servicing tasks for client accounts
Greet and welcome visitors, clients, and vendors in a professional and friendly manner
Accept and distribute all incoming deliveries
Process and sort daily incoming mail; prepare and process outgoing FedEx and other courier shipments as needed
Manage office supplies inventory, including monitoring stock levels and placing orders
Oversee the copier/multifunction printer, including paper and ink/toner cartridge replacement
Maintain general office organization and support other administrative tasks as assigned
Order and analyze Motor Vehicle Records (MVRs)
Request and review loss runs from carriers
Process client change requests
Issue Auto ID Cards and Certificates of Insurance
Prepare IFTA worksheets and documentation for renewals
Complete data entry in carrier portals as needed
Back up Assistant Account Managers in other Texas Transportation offices

Requirements

What you’ll need

High school diploma or equivalent required; college coursework a plus
Prior experience in an office, administrative, or customer service role
Insurance industry experience or active, applicable insurance license preferred.
Strong organizational skills with excellent attention to detail and accuracy.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Professional verbal and written communication skills.
Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn carrier and agency management portals.
Reliable, punctual, and able to maintain confidentiality of sensitive client information.

Benefits

Comp & perks

Health insurance
Flexible work arrangements