Commercial Lines Associate Account Manager

HUB International

Account Manager Associate assisting in servicing tasks under Account Executives at HUB International. Focused on customer service and detail-oriented support to clients and team members.

Posted 7/20/2026full-timeTroy • Missouri • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in insurance processes, including certificate preparation and account management, while providing exceptional customer service in a fast-paced environment. Capable of maintaining accurate records and adapting to various administrative tasks as needed.

Highest-signal resume keywords

Insurance ExperienceCustomer Service SkillsMicrosoft Office ProficiencyAutomated Agency Management SystemsProperty & Casualty License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Certificate PreparationLoss Run ProcessingPolicy Binder PreparationData Input and MaintenanceEndorsement Processing

Soft Skills

Problem SolvingTeam CollaborationWritten CommunicationVerbal CommunicationSelf-Starter

Tools & Technologies

Account Management SystemSuspense System

Certifications & Qualifications

Property & Casualty License

Industry Keywords

InsuranceCustomer ServiceMulti-TaskingFast-Paced EnvironmentHigh School Diploma

About the role

Key responsibilities & impact

Prepares certificates of insurance and certificate holders updates as required
Orders and processes scheduled loss runs and on demand loss run requests
Processes direct bill and agency bill endorsements and audits
Provides quality customer service to clients, team members, and carriers
Prepares policy binders for delivery to clients
Maintains an accurate suspense system on all items that require a response
Input/ maintain data on account management system and ancillary systems as required
Provide receptionist support, when needed
Other reasonable duties as assigned by your supervisor

Requirements

What you’ll need

1-2 years of insurance experience strongly preferred
Superior customer service and problem solving skills with the ability to work in a team environment
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems
Must be a self-starter with excellent written and verbal communications skills
Ability or adaptability to work in fast-paced, multi-tasking environment
High School Diploma or equivalent required; College Degree preferred
Willingness to obtain Property & Casualty License for required state/s.

Benefits

Comp & perks

Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance, because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!