Personal Insurance Account Manager

HUB International

Account Manager for Personal Lines managing a book of insurance business and ensuring client satisfaction. Collaborating with teams to provide excellent service and retain accounts while growing the business.

Posted 7/3/2026full-timeDenver • Colorado, Utah • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in insurance account management, including client relationship building, problem resolution, and retention strategies. Proficient in analyzing insurance plans and staying updated on industry changes to provide informed recommendations.

Highest-signal resume keywords

Insurance Account ManagementClient Relationship ManagementProblem-Solving SkillsCustomer Service ExcellenceAgency Management Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Insurance Plan AnalysisAccount RoundingTransaction PreparationClaims TroubleshootingBilling Issue Resolution

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationTeam Collaboration

Tools & Technologies

Microsoft OfficeAutomated Agency Management Systems

Certifications & Qualifications

Insurance LicenseContinuing Education Credits

Industry Keywords

Insurance BusinessClient ObjectivesCarrier RepresentativesUnderwritersBusiness Partners

About the role

Key responsibilities & impact

Manage a book of insurance business with discretion and autonomy
Provide professional, courteous service to clients, carrier representatives, underwriters, and business partners
Responsible for account rounding and developing new business
Oversee the preparation and implementation of all transactions and paperwork
Acquire understanding of clients’ insurance objectives and analyze insurance plans
Stay updated on changes in the insurance industry and make recommendations to clients
Act as liaison between clients and insurance carriers to resolve complex service issues
Troubleshoot claims and billing issues
Responsible for overall retention of accounts in assigned book

Requirements

What you’ll need

2-5 years of experience in insurance account management
Prior agency/brokerage experience is preferred
High School diploma or equivalent required
Currently licensed in good standing in required lines and states
Current with all necessary CE credits in required lines and states
Excellent written and verbal communications skills
Superior customer service and problem-solving skills
Demonstrated proficiency with computer systems, including Microsoft Office and automated agency management system(s)
Ability to work in a fast-paced, team environment

Benefits

Comp & perks

Medical/dental/vision/life insurance
401k matching program
Health Savings Account funding
Voluntary insurance options
Generous time-off policies
Work/life balance
Growth opportunities