Account Manager II, Commercial Lines

HUB International

Account Manager II managing a complex book of insurance business for HUB International. Providing professional service to clients and ensuring satisfaction while handling a range of insurance needs.

Posted 7/2/2026full-timeBothell • Oregon, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $35 - $42 per hourWebsite

About the role

Key responsibilities & impact

Service day-to-day client needs including, fielding phone calls, email, and other communication related to coverage questions, policy changes, payments, cancellations, etc.
Manage the execution of all aspects of client renewal process including obtaining updated information, marketing, terms and pricing negotiation, quote review, presentation of renewal numbers to the Producer and the client (where applicable) and invoicing
Review quote documents to ensure all insurance requirements are included in quote proposal
Manage client relationship ensuring satisfaction
Manage and delegate work as needed to Associate Account Managers I and II to ensure their progress and workload is appropriate
Manage/Maintain relationships with underwriters to ensure positive results for clients, and negotiate coverage with underwriters
Ensure the completion and accuracy of proposals, binding of coverage, review of policies for accuracy and creation of client policy summaries and binders
Responsible for setting up and maintaining electronic records
Use best practices and internal broker standards for service and maintenance of client files and information
Training and collaboration with team members to share and educate on coverage, exposures and client knowledge

Requirements

What you’ll need

Property & Causality License
High School Diploma / GED
Proficient in Word, Excel, Outlook, and internet utilization
4 or more years insurance brokerage experience or property casualty insurance experience in account management role preferred

Benefits

Comp & perks

health/dental/vision/life/disability insurance
FSA
HSA
401(k) accounts
paid-time-off benefits
eligible bonuses
equity and commissions for some positions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Client Renewal Process ManagementQuote ReviewNegotiationInvoicingPolicy Review

Soft Skills

CommunicationDelegationClient Satisfaction Management

Certifications

Property & Casualty License