Senior Account Manager, Commercial Insurance

HUB International

Account Manager servicing commercial insurance accounts with a focus on dental practices. Develop relationships with clients and maintain insurance services to meet their needs.

Posted 6/18/2026full-timeMidlothian • Virginia • 🇺🇸 United StatesSenior💰 $70,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients.
Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability.
Develop and maintain relationships with clients to ensure that all service needs are met.
Stays abreast of changes in the insurance industry and other external conditions that may impact their clients.
Makes appropriate recommendations to clients in response to those changes independent of manager approval.
Acts as liaison between clients and insurance carriers to resolve service issues.
May also negotiate with underwriters and carriers.
Troubleshoots claims and billing issues.
Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.
Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage.
Prepare client proposals based on client’s needs, rates, and coverages.
Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms.
Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and automated agency management systems.
Maintain the accuracy of data in the agency management system.
May handle collections of premiums due.
Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
Other responsibilities as assigned by Manager.

Requirements

What you’ll need

Seven years of commercial lines insurance experience.
Thorough knowledge of commercial lines coverages and markets.
Property and Casualty Insurance license.
Advanced professional designation highly desirable (i.e. ARM, CIC, CPCU)
High School diploma or equivalent; AA and/or college degree preferred.
Excellent oral and written communications skills.
Superior customer service and problem-solving skills.
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.
Mastery of virtual technology, including meeting scheduling, video display and screen sharing.
Ability to work in a team environment.
High level attention to detail is essential.
Excellent organizational, interpersonal, and communication skills.

Benefits

Comp & perks

Medical, Dental, Vision and Prescription Drug Coverage
Health Plan Reimbursement Program
Health Savings Account (HSA)
401(k) Savings Plan
Employee Assistance Program (EAP)
Comprehensive Wellness Program
Flexible Spending Accounts (FSAs)
Life and Disability Plans
Long-Term Care
Identity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more!
Low-Cost Loan Program and Student Loan Resources
Vacation, Holiday, Sick, and Personal Time Off
Comprehensive Onboarding
Continuing Education
Flexible Work Arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

commercial lines insuranceinsurance coverage analysisclaims troubleshootingbilling issue resolutionclient proposal preparationdata accuracy maintenancepremium collections

Soft Skills

customer serviceproblem-solvingoral communicationwritten communicationteamworkattention to detailorganizational skillsinterpersonal skills

Certifications

Property and Casualty Insurance licenseARMCICCPCU