Assistant Account Manager – Commercial Lines

HUB International

Assistant Account Manager assisting Account Managers with commercial insurance accounts and client service. Collaborating with teams and maintaining agency management systems.

Posted 6/17/2026full-timeEast Longmeadow • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $20 - $39 per hourWebsite

About the role

Key responsibilities & impact

Responsible for supporting Account Managers on all aspects of client service, marketing, and renewal of commercial insurance accounts
Works closely with Account Managers and Client Executives/Producers on pre-renewal processes and capturing pre-renewal information
Collaborates with Account Management Team on service strategies
Updates and maintains agency management systems
Creates summaries of insurance on existing client accounts and templates for new and renewal business
Obtain loss run data from carriers and assisting with developing and maintenance of loss analysis worksheets

Requirements

What you’ll need

Related insurance support experience
Producer’s license or ability to obtain license within six months of hire
Proficiency with Microsoft Office and automated agency management systems
Excellent customer service and communication skills
Ability to prioritize workload and execute tasks with focused attention to detail and sense of urgency
Ability to problem solve and communicate outcomes to stakeholders
Excellent organizational, interpersonal, communication skills and ability to work in a team environment

Benefits

Comp & perks

health/dental/vision/life/disability insurance
FSA
HSA
401(k) accounts
paid-time-off benefits such as vacation, sick, and personal days
eligible bonuses, equity and commissions for some positions

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

insurance support experienceloss analysispre-renewal processesclient servicesummary creationtemplate development

Soft Skills

customer servicecommunicationprioritizationattention to detailproblem solvingorganizationalinterpersonalteamwork

Certifications

Producer's license