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HUB International

Personal Lines Account Manager

HUB International

Personal Lines Account Manager managing a book of high net-worth insurance business at HUB. Providing professional service and support to clients and internal teams for account retention and new business.

Posted 6/16/2026full-timeGreenville • South Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Manage a book of Personal Lines including High net-worth/Private Client insurance business.
  • Provide professional, courteous service to clients, carrier representatives, underwriters, business partners, and HUB colleagues.
  • Provides a high level of support to Producers in obtaining, maintaining, and expanding business.
  • May be responsible for account rounding and the development of new business as appropriate.
  • Makes decisions on books of insurance business for which the incumbent is responsible.
  • Works closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewal.
  • Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts.
  • Acquires understanding of clients’ insurance objectives and analyzes and compares insurance plans to determine suitability.
  • Acts as liaison between clients and insurance carriers to resolve escalated complex service issues.
  • Develops new business from existing accounts and assigned leads, and contributes to meeting departmental production goals.

Requirements

What you’ll need
  • Excellent oral and written English communications skills.
  • Superior customer service and problem solving skills.
  • Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.
  • Ability to work in a team environment.
  • 2-5 years of relevant experience.
  • Ability to work a regular, full-time work schedule at HUB’s facility(s) and ability to travel on business when required.
  • High school or equivalent education.

Benefits

Comp & perks
  • Competitive salaries and benefits offerings
  • Medical/dental/vision insurance and voluntary insurance options
  • Health Savings Account funding
  • 401k matching program
  • Company paid Life and Short-Term Disability Plans
  • Supplemental Life and Long-Term Disability Options
  • Comprehensive Wellness Program
  • Paid Parental Leave
  • Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
  • Great work/life balance, because that’s important for all of us!
  • Focus on creating a meaningful environment through employee engagement events
  • Growth potential - HUB is constantly growing and so can your career!

ATS Keywords

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Soft Skills
excellent oral communicationexcellent written communicationsuperior customer serviceproblem solvingteamwork