Account Manager – Commercial Lines

HUB International

Account Manager supporting Producers and AEs in commercial insurance. Managing new accounts and renewals with a focus on client needs and effective underwriting services.

Posted 6/16/2026full-timeMerrill • Wisconsin • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

commercial lines coveragespolicy ratingcontract reviewscoverage comparisonsnegotiating termsaccount documentationERM 14 formsproject managementproblem solvingcritical thinking

Soft Skills

self-motivatedresults-drivenattention to detaileffective negotiatingcommunicationleadershipclient managementstrategic thinkingcollaborationfacilitation

Tools & Technologies

Microsoft Office SuiteExcelPowerPointApplied SystemsEPIC

Certifications & Qualifications

WI Property & Casualty LicenseBachelor’s Degree

Industry Keywords

insuranceclient strategy meetingsrenewal processmarket submissionsunderwritingcoverage gapsbinding of coveragecustomer servicespecialty unitsnegotiation

About the role

Key responsibilities & impact

Determine what is needed for placement of new accounts or the renewal of existing accounts
Discuss renewal intentions with the appropriate underwriters
Attend or host client strategy meetings, both internal and external
Prepare for and lead discussion during Critical Path meetings
Manage the renewal or placement process, which includes leading the coordination between local, regional, and national specialty units
Finalize market submissions
Answer underwriting questions and negotiate terms and pricing with markets
Complete coverage comparisons, identify recommended coverages, and fill those gaps
Finalize and present proposals independently, or alongside the Account Executive or Producer
Facilitate binding of coverage
Conduct contract reviews as needed
Resolve client coverage inquiries
Manage account documentation including ERM 14 forms

Requirements

What you’ll need

Strong understanding of commercial lines coverages, forms, procedures, and policy rating
Self-motivated and able to thrive in a results-driven environment
Proven ability to manage multiple projects at a time while paying strict attention to detail
Strong problem solving and critical thinking skills
Effective negotiating skills
Intermediate knowledge of Microsoft Office Suite (Excel and PowerPoint)
Bachelor’s Degree or equivalent work-related experience
WI Property & Casualty License required
3-5 years in a commercial insurance customer service role required
Applied Systems (EPIC) experience preferred

Benefits

Comp & perks

Competitive, exciting and friendly work environment
Continuous opportunities for growth and development
Flexible benefits options that evolve with your needs