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Associate Account Manager
HUB InternationalAssociate Account Manager providing administrative and clerical support to the Employee Benefits Channel. Assisting account managers with client needs, compliance, and paperwork in a timely manner.
About the role
Key responsibilities & impact- Assist account team in providing quality customer service to existing accounts
- Assistance in resolving billing and claim issues
- Gathering renewal information and general account assistance as needed
- Assisting account team with annual enrollment by helping create communication material
- Assist with special projects in the office as requested
- Monitor and maintain accurate client information in account management systems
- Act in capacity of client manager on assigned accounts
Requirements
What you’ll need- 1-2 years administrative experience
- Proficient in Microsoft Office Programs
- Exceptional customer service skills
- Strong attention to detail
- Life, Accident and Health Insurance License preferred
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
administrative experienceMicrosoft Office
Soft Skills
customer serviceattention to detail
Certifications
Life Insurance LicenseAccident Insurance LicenseHealth Insurance License