Client Service Specialist

HUB International

Client Service Specialist assisting with the set-up of employer group benefits plans and handling administrative duties in the Employee Benefits Department.

Posted 6/4/2026full-timeSaskatoon • 🇨🇦 CanadaJuniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

benefit solutionscost share analysiscontract reviewmarket specificationsquotation analysisemployee communicationsreport writingpresentation creationcustomer service supportadministrative duties

Soft Skills

team supportproactiveself-starterattention to detaileffective communicationclient-focusedmotivationadaptabilityinterpersonal skillspresentation skills

Tools & Technologies

windows-based computer systems

Certifications & Qualifications

life insurance license (LLQP)

Industry Keywords

employee benefitsclient meetingsemployee meetingsmarketing reportsbenefit costing alternativesconsultantscarriersdiverse teamfast paced environmentpeer review

About the role

Key responsibilities & impact

Assist with the set-up of employer group benefits plans
Responsible for assisting with the day-to-day administrative duties for the Employee Benefits Department
Communicate with Clients, Employees and Carriers
Provide customer service support to Consultants, Clients, and Employees
Attend Client meetings
Draft Employee communications
Write/prepare marketing reports and other reports as needed
Conduct Employee meetings and presentations in person and/or virtual
Create Client and/or Employee presentations
Review contracts, booklets, and amendments
Prepare market specifications, summarize, and analyze quotations
Provide benefit solutions and alternatives to consultants
Prepare benefit costing alternatives
Undertake cost share analysis reviews
Peer review other team members’ work

Requirements

What you’ll need

Life insurance license (LLQP) or working towards
Motivated to help support a diverse team and contribute to a team environment
Pro-active and a self-starter with a keen attention to detail
Demonstrated ability to communicate effectively in both written and verbal
Works well in a fast paced, client-focused environment
Proficiency in windows-based computer systems

Benefits

Comp & perks

Excellent compensation, benefits, RRSP match, referral incentives, and company perks
Work flexibility
Paid educational training and vast learning opportunities
Room for advancement and growth within the organization
Paid day off for your birthday–we want to celebrate you!